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I'm encountering an issue where some orders in my Magento 2 e-commerce store remain stuck in the "pending" status. After investigation, I identified the problem within the compareAdyenOrderPaymentsAmount function, located in the adyen/module-payment/Helper/AdyenOrderPayment.php file.
To Reproduce
I was unable to reproduce this issue in a local environment, but I added a log in the production environment to gather evidence. I encounter around 5 orders daily with this problem. Even though the payment is approved in the Adyen dashboard, the order status remains "pending" in Magento.
Magento version
2.4.6-p4
Plugin version
9.8.1
Screenshots
The text was updated successfully, but these errors were encountered:
Describe the bug
Hello,
I'm encountering an issue where some orders in my Magento 2 e-commerce store remain stuck in the "pending" status. After investigation, I identified the problem within the compareAdyenOrderPaymentsAmount function, located in the adyen/module-payment/Helper/AdyenOrderPayment.php file.
To Reproduce
I was unable to reproduce this issue in a local environment, but I added a log in the production environment to gather evidence. I encounter around 5 orders daily with this problem. Even though the payment is approved in the Adyen dashboard, the order status remains "pending" in Magento.
Magento version
2.4.6-p4
Plugin version
9.8.1
Screenshots
The text was updated successfully, but these errors were encountered: