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Block Editor: Unable to select a parent page on a site that has lots of pages #47052

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rambogenius opened this issue Nov 3, 2020 · 15 comments
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[Closed] Duplicate Duplicate of an existing issue. Customer Report Issues or PRs that were reported via Happiness. Previously known as "Happiness Request". [Feature Group] Support All things related to WordPress.com customer support. [Feature] Post/Page Editor The editor for editing posts and pages. [Type] Bug

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@rambogenius
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Steps to reproduce

  1. Starting at URL: https://prestonhistory.com/ (user's site with 400 plus pages)
  2. You can try to edit any page and try to find Subjects page to set as its parent page in Page attributes, it cannot be done in Block Editor as it never comes up in search. So user as to rely on WP-Admin Dashboard to make this change
  3. It does not happen on sites with less number of pages though

What I expected

User should get exact match appeared first in a search so that user can easily select a parent page

What happened instead

The page name never comes up in search when the pages are higher on a site

Screenshot / Video

https://d.pr/i/G9ncoI

#user-report

@simison
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simison commented Nov 3, 2020

Might be fixed with this commit WordPress/gutenberg@77fbd6f

Needs re-testing once wpcom is on Gutenberg 9.3.0

@cathymcbride cathymcbride added the [Feature] Post/Page Editor The editor for editing posts and pages. label Nov 3, 2020
@stumax
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stumax commented Nov 8, 2020

Additional report of this issue in 3465427-zen

thanks

@nagpai nagpai added [Type] Bug [Feature Group] Support All things related to WordPress.com customer support. labels Nov 12, 2020
@nagpai
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nagpai commented Nov 12, 2020

One more report
#20173473-hc

Simple site

User's objective was to use parent-child feature for arranging menu. Guided them to use the menu editor instead, for the moment.

@vparkhere
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Another report:
25637895-hc
follow-up once fix is implemented: 3489862-zen

Current workaround is to go to Pages via WP Admin and then use "Quick Edit".

@dolgelukkig
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Another one:

#3490430-zen

Offered workaround via WP Admin and then use "Quick Edit".

@bsanevans
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Another report here: 3487898-zd-woothemes

Original report: pbEMJv-jY-p2

@poojashetty18
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Another one: 1362290 - hc

Offered workaround via WP Admin and then use "Quick Edit".

The last HE could see the pages https://d.pr/i/2lvG4E however, me and the user could not see the pages from Calypso. User tried on both Chrome and Internet Explorer

@as-esu
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as-esu commented Nov 21, 2020

One more report: 3497406-zen
Informed them about WP-Admin workaround.
It looks like this thread is possibly related to #30252

@inaikem
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inaikem commented Dec 3, 2020

Coming back to this issue to update a customer and noticed the original interaction had not been noted: 3455274-zd

@simison
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simison commented Dec 3, 2020

Gutenberg 9.3 with potential fix is on WordPress.com already — is this still an issue? cc @Automattic/good-mountain

@sirreal
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sirreal commented Dec 3, 2020

I tested and was able to view and search the parent page selector for the site mentioned. I'll close as I believe this has been fixed. Please reopen if there are more report.

@sirreal sirreal closed this as completed Dec 3, 2020
@csonnek
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csonnek commented May 22, 2021

Reopening this issue as we have another report in this forums thread: https://wordpress.com/forums/topic/lovecraft-cant-add-pages-after-parent-page/

Logged in as the user and confirmed the same behavior as the OP. They have 175 Pages published.

Advised to use the wp-admin workaround for now.

@csonnek csonnek reopened this May 22, 2021
@cuemarie
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This looks like a duplicate of this report: #49684

Since this report contains user-specific data, I'm closing it in favor of #49684 , which we'll try to get some eyes on!

@cuemarie cuemarie added the [Closed] Duplicate Duplicate of an existing issue. label Apr 27, 2023
@github-actions
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github-actions bot commented Apr 27, 2023

Support References

This comment is automatically generated. Please do not edit it.

@staproehl
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8201402-zen

@github-actions github-actions bot added the Customer Report Issues or PRs that were reported via Happiness. Previously known as "Happiness Request". label May 30, 2024
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Labels
[Closed] Duplicate Duplicate of an existing issue. Customer Report Issues or PRs that were reported via Happiness. Previously known as "Happiness Request". [Feature Group] Support All things related to WordPress.com customer support. [Feature] Post/Page Editor The editor for editing posts and pages. [Type] Bug
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