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Update Incident Log Section with examples #1450

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2 tasks
brick-green opened this issue Oct 17, 2024 · 0 comments
Open
2 tasks

Update Incident Log Section with examples #1450

brick-green opened this issue Oct 17, 2024 · 0 comments
Labels
devex/opex A development excellence or operational excellence backlog item.

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@brick-green
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Backlog Task

Improve our incident management process documentation (the incident log section) to include some prose on what makes a good log or log statement. E.g. "James searched logs" isn't helpful. "James searched the TI logs and found the reportId of 1234" is more useful.

Completion Criteria

  • Incident Log section of the Process page in Notion has been updated

Tasks

  • Add examples to the Incident Log section

Other Notes

@brick-green brick-green added foundational A foundational backlog task devex/opex A development excellence or operational excellence backlog item. and removed foundational A foundational backlog task labels Oct 17, 2024
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Labels
devex/opex A development excellence or operational excellence backlog item.
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