Website parsing error #1689

Fabsonic · 2024-04-06T07:23:26Z

Netflix add-on version

1.23.2

Operative systems used

LibreELEC

Kodi version used

Kodi 20 (Nexus)

Description of the bug

The extension ont start. There is message:
Website parsing error: unable to extract reactContext.

Thanks for your help

Steps to reproduce the behavior

No response

Debug log - mandatory

WebparsingError

Possible fix

No response

Additional context

No response

Screenshots

No response

MurDocgz · 2024-04-06T15:38:01Z

Exact same problem but on matrix, thanks

CPBridge · 2024-04-07T01:15:59Z

I am also seeing this issue on CoreElec with Kodi 20.5 and version 1.23.2 of the plugin. This then kicks you out of the plugin, making it unusble currently.

The relevant lines of the ~/.kodi/temp/kodi.log file are shown below.

Thanks for all your work on creating this!

(EDIT: given that country seems to be a relevant factor in similar issues, I am based in the US)

2024-04-06 21:12:11.171 T:3651    error <general>: [plugin.video.netflix (0)] Traceback (most recent call last):
                                                     File "/storage/.kodi/addons/plugin.video.netflix/resources/lib/utils/website.py", line 282, in extract_json
                                                       json_str = json_array[0]
                                                                  ~~~~~~~~~~^^^
                                                   IndexError: list index out of range
                                                   
2024-04-06 21:12:11.174 T:3651    error <general>: [plugin.video.netflix (0)] Traceback (most recent call last):
                                                     File "/storage/.kodi/addons/plugin.video.netflix/resources/lib/utils/website.py", line 282, in extract_json
                                                       json_str = json_array[0]
                                                                  ~~~~~~~~~~^^^
                                                   IndexError: list index out of range
                                                   
                                                   The above exception was the direct cause of the following exception:
                                                   
                                                   Traceback (most recent call last):
                                                     File "/storage/.kodi/addons/plugin.video.netflix/resources/lib/services/nfsession/session/access.py", line 156, in login
                                                       react_context = website.extract_json(self.get('login'), 'reactContext')
                                                                       ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
                                                     File "/storage/.kodi/addons/plugin.video.netflix/resources/lib/utils/logging.py", line 139, in timing_wrapper
                                                       return func(*args, **kwargs)
                                                              ^^^^^^^^^^^^^^^^^^^^^
                                                     File "/storage/.kodi/addons/plugin.video.netflix/resources/lib/utils/website.py", line 298, in extract_json
                                                       raise WebsiteParsingError(f'Unable to extract {name}') from exc
                                                   resources.lib.common.exceptions.WebsiteParsingError: Unable to extract reactContext
                                                   
2024-04-06 21:12:11.886 T:3761    error <general>: [plugin.video.netflix (0)] IPC callback raised exception: 
2024-04-06 21:12:11.902 T:3761    error <general>: [plugin.video.netflix (0)] Traceback (most recent call last):
                                                     File "/storage/.kodi/addons/plugin.video.netflix/resources/lib/services/cache_management.py", line 167, in get
                                                       cache_entry = self._get_cache_bucket(bucket['name'])[identifier]
                                                                     ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~^^^^^^^^^^^^
                                                   KeyError: 'KBLUDWXR4VFVLIAZEPBPLMTQMQ_loco_list'
                                                   
                                                   The above exception was the direct cause of the following exception:
                                                   
                                                   Traceback (most recent call last):
                                                     File "/storage/.kodi/addons/plugin.video.netflix/resources/lib/common/cache_utils.py", line 70, in wrapper
                                                       return G.CACHE.get(_bucket, identifier)
                                                              ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
                                                     File "/storage/.kodi/addons/plugin.video.netflix/resources/lib/services/cache_management.py", line 175, in get
                                                       raise CacheMiss from exc
                                                   resources.lib.common.exceptions.CacheMiss
                                                   
                                                   During handling of the above exception, another exception occurred:
                                                   
                                                   Traceback (most recent call last):
                                                     File "/storage/.kodi/addons/plugin.video.netflix/resources/lib/services/http_server.py", line 105, in handle_request
                                                       ret_data = _call_func(func, pickle.loads(data))
                                                                  ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
                                                     File "/storage/.kodi/addons/plugin.video.netflix/resources/lib/services/http_server.py", line 164, in _call_func
                                                       return func()
                                                              ^^^^^^
                                                     File "/storage/.kodi/addons/plugin.video.netflix/resources/lib/utils/logging.py", line 139, in timing_wrapper
                                                       return func(*args, **kwargs)
                                                              ^^^^^^^^^^^^^^^^^^^^^
                                                     File "/storage/.kodi/addons/plugin.video.netflix/resources/lib/services/nfsession/directorybuilder/dir_builder.py", line 48, in get_mainmenu
                                                       loco_list = self.req_loco_list_root()
                                                                   ^^^^^^^^^^^^^^^^^^^^^^^^^
                                                     File "/storage/.kodi/addons/plugin.video.netflix/resources/lib/common/cache_utils.py", line 72, in wrapper
                                                       output = func(*args, **kwargs)
                                                                ^^^^^^^^^^^^^^^^^^^^^
                                                     File "/storage/.kodi/addons/plugin.video.netflix/resources/lib/services/nfsession/directorybuilder/dir_path_requests.py", line 66, in req_loco_list_root
                                                       path_response = self.nfsession.path_request(**call_args)
                                                                       ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
                                                     File "/storage/.kodi/addons/plugin.video.netflix/resources/lib/utils/logging.py", line 139, in timing_wrapper
                                                       return func(*args, **kwargs)
                                                              ^^^^^^^^^^^^^^^^^^^^^
                                                     File "/storage/.kodi/addons/plugin.video.netflix/resources/lib/services/nfsession/session/path_requests.py", line 30, in path_request
                                                       response = self.post_safe(
                                                                  ^^^^^^^^^^^^^^^
                                                     File "/storage/.kodi/addons/plugin.video.netflix/resources/lib/services/nfsession/session/access.py", line 75, in post_safe
                                                       self.assert_logged_in()
                                                     File "/storage/.kodi/addons/plugin.video.netflix/resources/lib/services/nfsession/session/access.py", line 56, in assert_logged_in
                                                       raise NotLoggedInError
                                                   resources.lib.common.exceptions.NotLoggedInError
                                                   
2024-04-06 21:12:12.224 T:3762    error <general>: [plugin.video.netflix (0)] Traceback (most recent call last):
                                                     File "/storage/.kodi/addons/plugin.video.netflix/resources/lib/utils/website.py", line 282, in extract_json
                                                       json_str = json_array[0]
                                                                  ~~~~~~~~~~^^^
                                                   IndexError: list index out of range
                                                   
2024-04-06 21:12:12.225 T:3762    error <general>: [plugin.video.netflix (0)] Traceback (most recent call last):
                                                     File "/storage/.kodi/addons/plugin.video.netflix/resources/lib/utils/website.py", line 282, in extract_json
                                                       json_str = json_array[0]
                                                                  ~~~~~~~~~~^^^
                                                   IndexError: list index out of range
                                                   
                                                   The above exception was the direct cause of the following exception:
                                                   
                                                   Traceback (most recent call last):
                                                     File "/storage/.kodi/addons/plugin.video.netflix/resources/lib/services/nfsession/session/access.py", line 156, in login
                                                       react_context = website.extract_json(self.get('login'), 'reactContext')
                                                                       ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
                                                     File "/storage/.kodi/addons/plugin.video.netflix/resources/lib/utils/logging.py", line 139, in timing_wrapper
                                                       return func(*args, **kwargs)
                                                              ^^^^^^^^^^^^^^^^^^^^^
                                                     File "/storage/.kodi/addons/plugin.video.netflix/resources/lib/utils/website.py", line 298, in extract_json
                                                       raise WebsiteParsingError(f'Unable to extract {name}') from exc
                                                   resources.lib.common.exceptions.WebsiteParsingError: Unable to extract reactContext
                                                   
2024-04-06 21:12:12.225 T:3762    error <general>: [plugin.video.netflix (0)] IPC callback raised exception: Unable to extract reactContext
2024-04-06 21:12:12.227 T:3762    error <general>: [plugin.video.netflix (0)] Traceback (most recent call last):
                                                     File "/storage/.kodi/addons/plugin.video.netflix/resources/lib/utils/website.py", line 282, in extract_json
                                                       json_str = json_array[0]
                                                                  ~~~~~~~~~~^^^
                                                   IndexError: list index out of range
                                                   
                                                   The above exception was the direct cause of the following exception:
                                                   
                                                   Traceback (most recent call last):
                                                     File "/storage/.kodi/addons/plugin.video.netflix/resources/lib/services/http_server.py", line 105, in handle_request
                                                       ret_data = _call_func(func, pickle.loads(data))
                                                                  ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
                                                     File "/storage/.kodi/addons/plugin.video.netflix/resources/lib/services/http_server.py", line 164, in _call_func
                                                       return func()
                                                              ^^^^^^
                                                     File "/storage/.kodi/addons/plugin.video.netflix/resources/lib/utils/logging.py", line 139, in timing_wrapper
                                                       return func(*args, **kwargs)
                                                              ^^^^^^^^^^^^^^^^^^^^^
                                                     File "/storage/.kodi/addons/plugin.video.netflix/resources/lib/services/nfsession/session/access.py", line 156, in login
                                                       react_context = website.extract_json(self.get('login'), 'reactContext')
                                                                       ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
                                                     File "/storage/.kodi/addons/plugin.video.netflix/resources/lib/utils/logging.py", line 139, in timing_wrapper
                                                       return func(*args, **kwargs)
                                                              ^^^^^^^^^^^^^^^^^^^^^
                                                     File "/storage/.kodi/addons/plugin.video.netflix/resources/lib/utils/website.py", line 298, in extract_json
                                                       raise WebsiteParsingError(f'Unable to extract {name}') from exc
                                                   resources.lib.common.exceptions.WebsiteParsingError: Unable to extract reactContext
                                                   
2024-04-06 21:12:12.232 T:3719    error <general>: [plugin.video.netflix (1)] Traceback (most recent call last):
                                                     File "/storage/.kodi/addons/plugin.video.netflix/resources/lib/run_addon.py", line 90, in lazy_login_wrapper
                                                       return func(*args, **kwargs)
                                                              ^^^^^^^^^^^^^^^^^^^^^
                                                     File "/storage/.kodi/addons/plugin.video.netflix/resources/lib/run_addon.py", line 130, in route
                                                       _execute(nav_handler, pathitems[1:], G.REQUEST_PARAMS, root_handler)
                                                     File "/storage/.kodi/addons/plugin.video.netflix/resources/lib/run_addon.py", line 159, in _execute
                                                       executor(pathitems=pathitems)
                                                     File "/storage/.kodi/addons/plugin.video.netflix/resources/lib/utils/logging.py", line 139, in timing_wrapper
                                                       return func(*args, **kwargs)
                                                              ^^^^^^^^^^^^^^^^^^^^^
                                                     File "/storage/.kodi/addons/plugin.video.netflix/resources/lib/navigation/directory_utils.py", line 28, in set_custom_viewmode
                                                       override_content_type = func(*args, **kwargs)
                                                                               ^^^^^^^^^^^^^^^^^^^^^
                                                     File "/storage/.kodi/addons/plugin.video.netflix/resources/lib/navigation/directory.py", line 102, in home
                                                       dir_items, extra_data = common.make_call('get_mainmenu')  # pylint: disable=unused-variable
                                                                               ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
                                                     File "/storage/.kodi/addons/plugin.video.netflix/resources/lib/utils/logging.py", line 139, in timing_wrapper
                                                       return func(*args, **kwargs)
                                                              ^^^^^^^^^^^^^^^^^^^^^
                                                     File "/storage/.kodi/addons/plugin.video.netflix/resources/lib/common/ipc.py", line 94, in make_call
                                                       return make_http_call(endpoint, func_name, data)
                                                              ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
                                                     File "/storage/.kodi/addons/plugin.video.netflix/resources/lib/common/ipc.py", line 117, in make_http_call
                                                       raise _data
                                                   resources.lib.common.exceptions.NotLoggedInError
                                                   
                                                   During handling of the above exception, another exception occurred:
                                                   
                                                   Traceback (most recent call last):
                                                     File "/storage/.kodi/addons/plugin.video.netflix/resources/lib/run_addon.py", line 29, in wrapper
                                                       func(*args, **kwargs)
                                                     File "/storage/.kodi/addons/plugin.video.netflix/resources/lib/run_addon.py", line 265, in run
                                                       success = route(pathitems)
                                                                 ^^^^^^^^^^^^^^^^
                                                     File "/storage/.kodi/addons/plugin.video.netflix/resources/lib/run_addon.py", line 97, in lazy_login_wrapper
                                                       if login(ask_credentials=not check_credentials()):
                                                          ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
                                                     File "/storage/.kodi/addons/plugin.video.netflix/resources/lib/utils/api_requests.py", line 42, in login
                                                       if common.make_call('login', credentials):
                                                          ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
                                                     File "/storage/.kodi/addons/plugin.video.netflix/resources/lib/utils/logging.py", line 139, in timing_wrapper
                                                       return func(*args, **kwargs)
                                                              ^^^^^^^^^^^^^^^^^^^^^
                                                     File "/storage/.kodi/addons/plugin.video.netflix/resources/lib/common/ipc.py", line 94, in make_call
                                                       return make_http_call(endpoint, func_name, data)
                                                              ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
                                                     File "/storage/.kodi/addons/plugin.video.netflix/resources/lib/common/ipc.py", line 117, in make_http_call
                                                       raise _data
                                                   resources.lib.common.exceptions.WebsiteParsingError: Unable to extract reactContext

VVolfenstein · 2024-04-07T08:58:13Z

Same problem kodi 20.2 - 1.23.2

VVolfenstein · 2024-04-07T09:25:24Z

working with authentication key solution

MurDocgz · 2024-04-11T18:04:12Z

Thanks VVolfenstein, didn't think that was the problem as it didn't give password error but logged out re-authenticated with authentication key, profit, cheers

KaMeHb-UA · 2024-04-11T22:21:11Z

@VVolfenstein can you please explain exactly what should we do?
I'm trying to authenticate with a key file, enter a PIN, than I'm asked for a password additionally. If I select 'cancel' or leave a password empty than I will be redirected to start where I need to select auth method: email/password or a key. And if I enter my password than I will see this error: WebsiteParsingError: E-mail field not found

frenkdefrog · 2024-04-12T18:13:09Z

I face with the same issue, would be nice if someone could help us out here. Authkey is not a solution, after providing it with the PIN it requires for the password. After providing the password email field not found error message is shown.

CPBridge · 2024-04-12T20:39:00Z

I found that I had to go into the addon settings (through Kodi settings rather than through the addon itself, which wouldn't start) and then logout, and log back in again (by starting the addon) using authkey, enter PIN and netflix password. This worked for me and it's back working as normal

KaMeHb-UA · 2024-04-13T04:27:21Z

@CPBridge got almost the same error: WebsiteParsingError: Unable to extract reactContext

frenkdefrog · 2024-04-13T07:25:43Z

@CPBridge nope, didn't help. The same error.

Nedjohh · 2024-04-15T09:06:08Z

Didnt work for me either. Same error for me.

giuseppelarosa · 2024-04-15T17:08:29Z

Same issue here. Logged out, then logged in with email and password. Same error.

micressor · 2024-04-16T06:33:58Z

Key method does not work. After providing keyfile, PIN and password I get the error: WebsiteParsingError: E-mail field not found
is there any workaround for this?
Can I something test to help fixing that?

CastagnaIT · 2024-04-16T07:57:02Z

fix on new release

grantmulholland · 2024-05-11T15:18:26Z

I am encountering this same problem on version "1.23.3+matrix.1"

Banesh009 · 2024-05-28T19:30:46Z

I have also the the same issue on latest version 1.23.3.

Fabsonic added Bug Something isn't working Triage: Needed Issue that was just created and needs someone looking at it labels Apr 6, 2024

CastagnaIT closed this as completed Apr 16, 2024

paulvt mentioned this issue Aug 9, 2024

WebsiteParsingError #1706

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Website parsing error #1689

Website parsing error #1689

Fabsonic commented Apr 6, 2024

MurDocgz commented Apr 6, 2024

CPBridge commented Apr 7, 2024 •

edited

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VVolfenstein commented Apr 7, 2024

VVolfenstein commented Apr 7, 2024

MurDocgz commented Apr 11, 2024

KaMeHb-UA commented Apr 11, 2024

frenkdefrog commented Apr 12, 2024 •

edited

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CPBridge commented Apr 12, 2024

KaMeHb-UA commented Apr 13, 2024

frenkdefrog commented Apr 13, 2024

Nedjohh commented Apr 15, 2024

giuseppelarosa commented Apr 15, 2024

micressor commented Apr 16, 2024

CastagnaIT commented Apr 16, 2024

grantmulholland commented May 11, 2024

Banesh009 commented May 28, 2024

Website parsing error #1689

Website parsing error #1689

Comments

Fabsonic commented Apr 6, 2024

Netflix add-on version

Operative systems used

Kodi version used

Description of the bug

Steps to reproduce the behavior

Debug log - mandatory

Possible fix

Additional context

Screenshots

MurDocgz commented Apr 6, 2024

CPBridge commented Apr 7, 2024 • edited Loading

VVolfenstein commented Apr 7, 2024

VVolfenstein commented Apr 7, 2024

MurDocgz commented Apr 11, 2024

KaMeHb-UA commented Apr 11, 2024

frenkdefrog commented Apr 12, 2024 • edited Loading

CPBridge commented Apr 12, 2024

KaMeHb-UA commented Apr 13, 2024

frenkdefrog commented Apr 13, 2024

Nedjohh commented Apr 15, 2024

giuseppelarosa commented Apr 15, 2024

micressor commented Apr 16, 2024

CastagnaIT commented Apr 16, 2024

grantmulholland commented May 11, 2024

Banesh009 commented May 28, 2024

CPBridge commented Apr 7, 2024 •

edited

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frenkdefrog commented Apr 12, 2024 •

edited

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