Skip to content

Latest commit

 

History

History
40 lines (23 loc) · 2.17 KB

Troubleshooting-Guide.md

File metadata and controls

40 lines (23 loc) · 2.17 KB
Raw

Troubleshooting Guide for common integration issues in Codova plugin

Android

1. Header and Footer In-app are not shown in clevertap-cordova >= 2.3.1

How In-apps Work in SDK:

All of our In-apps require the activity to be a subclass of FragmentActivity in order to render. Header & Footer in-apps uses application’s Mainactivity to render. Rest other templates uses CT SDK InappNotificationActivity(which is an instance of FramentActivity)

Why the issue is coming:

In case of Cordova, the application’s Mainactivity is a subclass of CordovaActivity which is not an instance of FragmentActivity, due to which Header & Footer fails to render.Ideally, Cordova framework should update the CordovaActivity to be a subclass of FragmentActivity in accordance with latest Android-X support.

Suggestion:

Cordova SDK has planned to support this in Cordova v10.0.0.Code changes are already done & a PR is raised for the same. We recommended to use other supported in-apps in place of headers/footers, until Cordova 10.0.0 is released. We recommend to use other templates( other than header and footer) which will work absolutely fine. Also we have tried a plugin which is working fine to render Header/Footer In-apps. We don’t recommend to use this library, as we are not sure about the impacts.

Supporting Clevertap Push Templates

To support push templates for corodova android app:

  1. add support for normal push notifications by adding CleverTap SDK as well as google services plugin
  2. in platforms/android/project.properties file , add : cordova.system.library.11=com.clevertap.android:push-templates:1.0.5 ( the number in library.<number> should be in sequence with other libraries)
  3. rerun project (cordova run android)
  4. ensure that push template dependency (implementation "com.clevertap.android:push-templates:1.0.5") is getting added in your app's build.gradle file.