On Anaconda Navigator, Pop-Up "Sign in for coding Help" freezes with close button not visible, have to restart Anaconda navigator to close.

[hjvanniekerk]

Checklist

• I added a descriptive title.
• I searched through existing issues and couldn't find a solution or duplicate issue.
• I searched on the web (e.g. Google) and didn't find any helpful information.
• I searched the Anaconda documentation and didn't find any helpful information.

Impacted product

• A conda package (built by Anaconda)
• Anaconda Distribution (formerly Anaconda Individual Edition)
• Miniconda
• Anaconda.org

What happened?

On Anaconda Navigator, Pop-Up "Sign in for coding Help" becomes frozen from time to time with close button no longer visible. All other commands such as sign in or sign up remains active but the close button at the top right corner is no longer visible or clickable rendering Anaconda Navigator inoperative with only means to access Anaconda Navigator being a hard close from task manager and restart after which the close button is usually visible and enabled.

Expected behavior or outcome

1. Keep Anaconda Navigator active regardless of Pop-up ads, move pop-up ads to side so Main program GUI is still visible.
2. Remove Pop-Up "Sign in for coding Help"
3. Have note somewhere instead with "Sign in for coding Help" that does not influence functionality

Conda info

active environment : Python31014
    active env location : D:\ProgramData\anaconda3\envs\Python31014
            shell level : 1
       user config file : C:\Users\ArchML\.condarc
 populated config files : C:\Users\ArchML\.condarc
          conda version : 24.5.0
    conda-build version : 3.28.2
         python version : 3.11.5.final.0
                 solver : libmamba (default)
       virtual packages : __archspec=1=skylake
                          __conda=24.5.0=0
                          __cuda=12.6=0
                          __win=0=0
       base environment : D:\ProgramData\anaconda3  (writable)
      conda av data dir : D:\ProgramData\anaconda3\etc\conda
  conda av metadata url : None
           channel URLs : https://repo.anaconda.com/pkgs/main/win-64
                          https://repo.anaconda.com/pkgs/main/noarch
                          https://repo.anaconda.com/pkgs/r/win-64
                          https://repo.anaconda.com/pkgs/r/noarch
                          https://repo.anaconda.com/pkgs/msys2/win-64
                          https://repo.anaconda.com/pkgs/msys2/noarch
                          https://conda.anaconda.org/nvidia/win-64
                          https://conda.anaconda.org/nvidia/noarch
                          https://conda.anaconda.org/rapidsai/win-64
                          https://conda.anaconda.org/rapidsai/noarch
          package cache : D:\ProgramData\anaconda3\pkgs
                          C:\Users\ArchML\.conda\pkgs
                          C:\Users\ArchML\AppData\Local\conda\conda\pkgs
       envs directories : D:\ProgramData\anaconda3\envs
                          C:\Users\ArchML\.conda\envs
                          C:\Users\ArchML\AppData\Local\conda\conda\envs
               platform : win-64
             user-agent : conda/24.5.0 requests/2.31.0 CPython/3.11.5 Windows/10 Windows/10.0.22635 solver/libmamba conda-libmamba-solver/23.12.0 libmambapy/1.5.3 aau/0.4.3 c/hPNlWWXX5_jGk0vGBVtRIA s/9aEDEL6z_05lLEli1GktKA e/aaZFHBYHPRO2C7vGgcT8Ig
          administrator : True
             netrc file : None
           offline mode : False

Conda config

channels:
  - defaults
  - nvidia
  - https://conda.anaconda.org/rapidsai

Conda list

# packages in environment at D:\ProgramData\anaconda3\envs\Python31014:
#
# Name                    Version                   Build  Channel
alembic                   1.13.2                   pypi_0    pypi
annotated-types           0.6.0           py310haa95532_0    defaults
anyio                     4.2.0           py310haa95532_0    defaults
argon2-cffi               21.3.0             pyhd3eb1b0_0    defaults
argon2-cffi-bindings      21.2.0          py310h2bbff1b_0    defaults
arrow-cpp                 16.1.0               h7cd61ee_0    defaults
asttokens                 2.0.5              pyhd3eb1b0_0    defaults
async-lru                 2.0.4           py310haa95532_0    defaults
attrs                     23.1.0          py310haa95532_0    defaults
aws-c-auth                0.6.19               h2bbff1b_0    defaults
aws-c-cal                 0.5.20               h2bbff1b_0    defaults
aws-c-common              0.8.5                h2bbff1b_0    defaults
aws-c-compression         0.2.16               h2bbff1b_0    defaults
aws-c-event-stream        0.2.15               hd77b12b_0    defaults
aws-c-http                0.6.25               h2bbff1b_0    defaults
aws-c-io                  0.13.10              h2bbff1b_0    defaults
aws-c-mqtt                0.7.13               h2bbff1b_0    defaults
aws-c-s3                  0.1.51               h2bbff1b_0    defaults
aws-c-sdkutils            0.1.6                h2bbff1b_0    defaults
aws-checksums             0.1.13               h2bbff1b_0    defaults
aws-crt-cpp               0.18.16              hd77b12b_0    defaults
aws-sdk-cpp               1.10.55              hd77b12b_0    defaults
babel                     2.11.0          py310haa95532_0    defaults
beautifulsoup4            4.12.3          py310haa95532_0    defaults
bitsandbytes              0.43.3                   pypi_0    pypi
blas                      1.0                         mkl    defaults
bleach                    4.1.0              pyhd3eb1b0_0    defaults
bokeh                     3.4.1           py310h9909e9c_0    defaults
boost-cpp                 1.82.0               h59b6b97_2    defaults
bottleneck                1.3.7           py310h9128911_0    defaults
brotli                    1.0.9                h2bbff1b_8    defaults
brotli-bin                1.0.9                h2bbff1b_8    defaults
brotli-python             1.0.9           py310hd77b12b_8    defaults
bzip2                     1.0.8                h2bbff1b_6    defaults
c-ares                    1.19.1               h2bbff1b_0    defaults
ca-certificates           2024.7.4             h56e8100_0    conda-forge
certifi                   2024.7.4        py310haa95532_0    defaults
cffi                      1.16.0          py310h2bbff1b_1    defaults
charset-normalizer        2.0.4              pyhd3eb1b0_0    defaults
click                     8.1.7           py310haa95532_0    defaults
cloudpickle               3.0.0           py310haa95532_0    defaults
cmdstan                   2.33.1               h58f7c43_0    defaults
cmdstanpy                 1.1.0           py310haa95532_0    defaults
colorama                  0.4.6           py310haa95532_0    defaults
colorlog                  6.8.2                    pypi_0    pypi
comm                      0.2.1           py310haa95532_0    defaults
console_shortcut          0.1.1                haa95532_6    defaults
contourpy                 1.2.0           py310h59b6b97_0    defaults
cuda-cccl                 12.4.127                      0    nvidia
cuda-cudart               11.8.89                       0    nvidia
cuda-cudart-dev           11.8.89                       0    nvidia
cuda-cupti                11.8.87                       0    nvidia
cuda-libraries            11.8.0                        0    nvidia
cuda-libraries-dev        11.8.0                        0    nvidia
cuda-nvrtc                11.8.89                       0    nvidia
cuda-nvrtc-dev            11.8.89                       0    nvidia
cuda-nvtx                 11.8.86                       0    nvidia
cuda-profiler-api         12.4.127                      0    nvidia
cuda-runtime              11.8.0                        0    nvidia
cuda-version              11.8                 hcce14f8_3    defaults
cudatoolkit               11.8.0               hd77b12b_0    defaults
cycler                    0.11.0             pyhd3eb1b0_0    defaults
cython                    3.0.10          py310h2bbff1b_0    defaults
cytoolz                   0.12.2          py310h2bbff1b_0    defaults
dask                      2024.5.0        py310haa95532_0    defaults
dask-core                 2024.5.0        py310haa95532_0    defaults
dask-expr                 1.1.0           py310haa95532_0    defaults
deap                      1.4.1                    pypi_0    pypi
debugpy                   1.6.7           py310hd77b12b_0    defaults
decorator                 5.1.1              pyhd3eb1b0_0    defaults
defusedxml                0.7.1              pyhd3eb1b0_0    defaults
distributed               2024.5.0        py310haa95532_0    defaults
distro                    1.9.0           py310haa95532_0    defaults
entrypoints               0.4             py310haa95532_0    defaults
exceptiongroup            1.2.0           py310haa95532_0    defaults
executing                 0.8.3              pyhd3eb1b0_0    defaults
filelock                  3.13.1          py310haa95532_0    defaults
fonttools                 4.51.0          py310h2bbff1b_0    defaults
freetype                  2.12.1               ha860e81_0    defaults
fsspec                    2024.3.1        py310haa95532_0    defaults
fuzzywuzzy                0.18.0          py310haa95532_0    defaults
gflags                    2.2.2                hd77b12b_1    defaults
glog                      0.5.0                hd77b12b_1    defaults
gmpy2                     2.1.2           py310h7f96b67_0    defaults
h11                       0.14.0          py310haa95532_0    defaults
heapdict                  1.0.1              pyhd3eb1b0_0    defaults
holidays                  0.48            py310haa95532_0    defaults
httpcore                  1.0.2           py310haa95532_0    defaults
httpx                     0.26.0          py310haa95532_0    defaults
icc_rt                    2022.1.0             h6049295_2    defaults
idna                      3.7             py310haa95532_0    defaults
importlib-metadata        7.0.1           py310haa95532_0    defaults
importlib_resources       6.4.0           py310haa95532_0    defaults
intel-openmp              2023.1.0         h59b6b97_46320    defaults
ipykernel                 6.28.0          py310haa95532_0    defaults
ipython                   8.25.0          py310haa95532_0    defaults
ipython_genutils          0.2.0              pyhd3eb1b0_1    defaults
jedi                      0.19.1          py310haa95532_0    defaults
jinja2                    3.1.4           py310haa95532_0    defaults
joblib                    1.4.2           py310haa95532_0    defaults
jpeg                      9e                   h2bbff1b_1    defaults
json5                     0.9.6              pyhd3eb1b0_0    defaults
jsonschema                4.19.2          py310haa95532_0    defaults
jsonschema-specifications 2023.7.1        py310haa95532_0    defaults
jupyter-lsp               2.2.0           py310haa95532_0    defaults
jupyter_client            7.4.9           py310haa95532_0    defaults
jupyter_core              5.7.2           py310haa95532_0    defaults
jupyter_events            0.10.0          py310haa95532_0    defaults
jupyter_server            2.14.1          py310haa95532_0    defaults
jupyter_server_terminals  0.4.4           py310haa95532_1    defaults
jupyterlab                4.0.11          py310haa95532_0    defaults
jupyterlab_pygments       0.1.2                      py_0    defaults
jupyterlab_server         2.25.1          py310haa95532_0    defaults
kiwisolver                1.4.4           py310hd77b12b_0    defaults
lcms2                     2.12                 h83e58a3_0    defaults
lerc                      3.0                  hd77b12b_0    defaults
libabseil                 20240116.2      cxx17_h5da7b33_0    defaults
libboost                  1.82.0               h3399ecb_2    defaults
libbrotlicommon           1.0.9                h2bbff1b_8    defaults
libbrotlidec              1.0.9                h2bbff1b_8    defaults
libbrotlienc              1.0.9                h2bbff1b_8    defaults
libcublas                 11.11.3.6                     0    nvidia
libcublas-dev             11.11.3.6                     0    nvidia
libcufft                  10.9.0.58                     0    nvidia
libcufft-dev              10.9.0.58                     0    nvidia
libcurand                 10.3.5.147                    0    nvidia
libcurand-dev             10.3.5.147                    0    nvidia
libcurl                   8.7.1                h86230a5_0    defaults
libcusolver               11.4.1.48                     0    nvidia
libcusolver-dev           11.4.1.48                     0    nvidia
libcusparse               11.7.5.86                     0    nvidia
libcusparse-dev           11.7.5.86                     0    nvidia
libdeflate                1.17                 h2bbff1b_1    defaults
libevent                  2.1.12               h56d1f94_1    defaults
libffi                    3.4.4                hd77b12b_1    defaults
libgrpc                   1.62.2               hf25190f_0    defaults
libjpeg-turbo             2.0.0                h196d8e1_0    defaults
libnpp                    11.8.0.86                     0    nvidia
libnpp-dev                11.8.0.86                     0    nvidia
libnvjpeg                 11.9.0.86                     0    nvidia
libnvjpeg-dev             11.9.0.86                     0    nvidia
libpng                    1.6.39               h8cc25b3_0    defaults
libprotobuf               4.25.3               hf2fb9eb_0    defaults
libsodium                 1.0.18               h62dcd97_0    defaults
libssh2                   1.11.0               h291bd65_0    defaults
libthrift                 0.15.0               h4364b78_2    defaults
libtiff                   4.5.1                hd77b12b_0    defaults
libuv                     1.48.0               h827c3e9_0    defaults
libwebp-base              1.3.2                h2bbff1b_0    defaults
lightning                 2.3.3                    pypi_0    pypi
lightning-utilities       0.11.6                   pypi_0    pypi
locket                    1.0.0           py310haa95532_0    defaults
lz4                       4.3.2           py310h2bbff1b_0    defaults
lz4-c                     1.9.4                h2bbff1b_1    defaults
m2-bash                   4.3.042                       5    defaults
m2-coreutils              8.25                        102    defaults
m2-filesystem             2016.04                       4    defaults
m2-gcc-libs               5.3.0                         4    defaults
m2-gmp                    6.1.0                         3    defaults
m2-libiconv               1.14                          3    defaults
m2-libintl                0.19.7                        4    defaults
m2-msys2-runtime          2.5.0.17080.65c939c               3    defaults
m2-sed                    4.2.2                         3    defaults
m2w64-binutils            2.25.1                        5    defaults
m2w64-bzip2               1.0.6                         6    defaults
m2w64-crt-git             5.0.0.4636.2595836               2    defaults
m2w64-gcc                 5.3.0                         6    defaults
m2w64-gcc-ada             5.3.0                         6    defaults
m2w64-gcc-fortran         5.3.0                         6    defaults
m2w64-gcc-libgfortran     5.3.0                         6    defaults
m2w64-gcc-libs            5.3.0                         7    defaults
m2w64-gcc-libs-core       5.3.0                         7    defaults
m2w64-gcc-objc            5.3.0                         6    defaults
m2w64-gmp                 6.1.0                         2    defaults
m2w64-headers-git         5.0.0.4636.c0ad18a               2    defaults
m2w64-isl                 0.16.1                        2    defaults
m2w64-libiconv            1.14                          6    defaults
m2w64-libmangle-git       5.0.0.4509.2e5a9a2               2    defaults
m2w64-libwinpthread-git   5.0.0.4634.697f757               2    defaults
m2w64-make                4.1.2351.a80a8b8               2    defaults
m2w64-mpc                 1.0.3                         3    defaults
m2w64-mpfr                3.1.4                         4    defaults
m2w64-pkg-config          0.29.1                        2    defaults
m2w64-toolchain           5.3.0                         7    defaults
m2w64-toolchain_win-64    2.4.0                         0    defaults
m2w64-tools-git           5.0.0.4592.90b8472               2    defaults
m2w64-windows-default-manifest 6.4                           3    defaults
m2w64-winpthreads-git     5.0.0.4634.697f757               2    defaults
m2w64-zlib                1.2.8                        10    defaults
mako                      1.3.5                    pypi_0    pypi
markdown-it-py            2.2.0           py310haa95532_1    defaults
markupsafe                2.1.3           py310h2bbff1b_0    defaults
matplotlib-base           3.8.4           py310h4ed8f06_0    defaults
matplotlib-inline         0.1.6           py310haa95532_0    defaults
mdurl                     0.1.0           py310haa95532_0    defaults
mistune                   2.0.4           py310haa95532_0    defaults
mkl                       2023.1.0         h6b88ed4_46358    defaults
mkl-service               2.4.0           py310h2bbff1b_1    defaults
mkl_fft                   1.3.8           py310h2bbff1b_0    defaults
mkl_random                1.2.4           py310h59b6b97_0    defaults
mlxtend                   0.23.1          py310haa95532_0    defaults
mpc                       1.1.0                h7edee0f_1    defaults
mpfr                      4.0.2                h62dcd97_1    defaults
mpir                      3.0.0                hec2e145_1    defaults
mpmath                    1.3.0           py310haa95532_0    defaults
msgpack-python            1.0.3           py310h59b6b97_0    defaults
msys2-conda-epoch         20160418                      1    defaults
nbclassic                 1.1.0           py310haa95532_0    defaults
nbclient                  0.8.0           py310haa95532_0    defaults
nbconvert                 7.10.0          py310haa95532_0    defaults
nbformat                  5.9.2           py310haa95532_0    defaults
nest-asyncio              1.6.0           py310haa95532_0    defaults
networkx                  3.3             py310haa95532_0    defaults
notebook                  6.5.7           py310haa95532_0    defaults
notebook-shim             0.2.3           py310haa95532_0    defaults
numexpr                   2.8.7           py310h2cd9be0_0    defaults
numpy                     1.26.4          py310h055cbcc_0    defaults
numpy-base                1.26.4          py310h65a83cf_0    defaults
openai                    1.37.0          py310haa95532_0    defaults
openjpeg                  2.4.0                h4afccc4_2    defaults
openssl                   3.3.1                h2466b09_3    conda-forge
optuna                    3.6.1                    pypi_0    pypi
optuna-integration        3.6.0                    pypi_0    pypi
orc                       2.0.1                hd8d391b_0    defaults
overrides                 7.4.0           py310haa95532_0    defaults
packaging                 24.1            py310haa95532_0    defaults
pandas                    2.2.2           py310h5da7b33_0    defaults
pandocfilters             1.5.0              pyhd3eb1b0_0    defaults
parso                     0.8.3              pyhd3eb1b0_0    defaults
partd                     1.4.1           py310haa95532_0    defaults
patsy                     0.5.6           py310haa95532_0    defaults
pillow                    10.4.0          py310h827c3e9_0    defaults
pip                       24.0            py310haa95532_0    defaults
platformdirs              3.10.0          py310haa95532_0    defaults
pmdarima                  2.0.4           py310h9128911_0    defaults
prometheus_client         0.14.1          py310haa95532_0    defaults
prompt-toolkit            3.0.43          py310haa95532_0    defaults
prompt_toolkit            3.0.43               hd3eb1b0_0    defaults
prophet                   1.1.5           py310hdc40269_0    defaults
protobuf                  4.25.3          py310h958608f_0    defaults
psutil                    5.9.0           py310h2bbff1b_0    defaults
pure_eval                 0.2.2              pyhd3eb1b0_0    defaults
pyarrow                   16.1.0          py310hc64d2fc_0    defaults
pybind11-abi              5                    hd3eb1b0_0    defaults
pycparser                 2.21               pyhd3eb1b0_0    defaults
pydantic                  2.5.3           py310haa95532_0    defaults
pydantic-core             2.14.6          py310h062c2fa_0    defaults
pygments                  2.15.1          py310haa95532_1    defaults
pymysql                   1.1.0              pyhd8ed1ab_0    conda-forge
pynput                    1.7.7                    pypi_0    pypi
pyparsing                 3.0.9           py310haa95532_0    defaults
pyperclip                 1.9.0              pyh7428d3b_0    conda-forge
pysocks                   1.7.1           py310haa95532_0    defaults
python                    3.10.14              he1021f5_1    defaults
python-dateutil           2.9.0post0      py310haa95532_2    defaults
python-fastjsonschema     2.16.2          py310haa95532_0    defaults
python-json-logger        2.0.7           py310haa95532_0    defaults
python-levenshtein        0.12.2          py310h2bbff1b_0    defaults
python-lmdb               1.4.1           py310hd77b12b_0    defaults
python-tzdata             2023.3             pyhd3eb1b0_0    defaults
pytorch                   2.4.0           py3.10_cuda11.8_cudnn9_0    pytorch
pytorch-cuda              11.8                 h24eeafa_5    pytorch
pytorch-forecasting       1.0.0                    pypi_0    pypi
pytorch-lightning         2.3.3                    pypi_0    pypi
pytorch-mutex             1.0                        cuda    pytorch
pytorch-optimizer         2.12.0                   pypi_0    pypi
pytz                      2024.1          py310haa95532_0    defaults
pywin32                   305             py310h2bbff1b_0    defaults
pywinpty                  2.0.10          py310h5da7b33_0    defaults
pyyaml                    6.0.1           py310h2bbff1b_0    defaults
pyzmq                     24.0.1          py310h2bbff1b_0    defaults
re2                       2022.04.01           hd77b12b_0    defaults
referencing               0.30.2          py310haa95532_0    defaults
requests                  2.32.3          py310haa95532_0    defaults
rfc3339-validator         0.1.4           py310haa95532_0    defaults
rfc3986-validator         0.1.1           py310haa95532_0    defaults
rich                      13.7.1          py310haa95532_0    defaults
rpds-py                   0.10.6          py310h062c2fa_0    defaults
scikit-learn              1.5.1           py310hc64d2fc_0    defaults
scipy                     1.13.1          py310h8640f81_0    defaults
seaborn                   0.13.2          py310haa95532_0    defaults
selenium                  3.141.0         py310h2bbff1b_1000    defaults
send2trash                1.8.2           py310haa95532_0    defaults
setuptools                69.5.1          py310haa95532_0    defaults
six                       1.16.0             pyhd3eb1b0_1    defaults
snappy                    1.1.10               h6c2663c_1    defaults
sniffio                   1.3.0           py310haa95532_0    defaults
sortedcontainers          2.4.0              pyhd3eb1b0_0    defaults
soupsieve                 2.5             py310haa95532_0    defaults
sqlite                    3.45.3               h2bbff1b_0    defaults
stack_data                0.2.0              pyhd3eb1b0_0    defaults
statsmodels               0.14.2          py310h827c3e9_0    defaults
sympy                     1.12            py310haa95532_0    defaults
tbb                       2021.8.0             h59b6b97_0    defaults
tblib                     1.7.0              pyhd3eb1b0_0    defaults
terminado                 0.17.1          py310haa95532_0    defaults
threadpoolctl             3.5.0           py310h9909e9c_0    defaults
tinycss2                  1.2.1           py310haa95532_0    defaults
tk                        8.6.14               h0416ee5_0    defaults
tomli                     2.0.1           py310haa95532_0    defaults
toolz                     0.12.0          py310haa95532_0    defaults
torchaudio                2.4.0                    pypi_0    pypi
torchmetrics              1.4.1                    pypi_0    pypi
torchvision               0.19.0                   pypi_0    pypi
tornado                   6.4.1           py310h827c3e9_0    defaults
tqdm                      4.66.4          py310h9909e9c_0    defaults
traitlets                 5.14.3          py310haa95532_0    defaults
typing-extensions         4.11.0          py310haa95532_0    defaults
typing_extensions         4.11.0          py310haa95532_0    defaults
tzdata                    2024a                h04d1e81_0    defaults
ucrt                      10.0.22621.0         h57928b3_0    conda-forge
unicodedata2              15.1.0          py310h2bbff1b_0    defaults
urllib3                   2.0.3           py310haa95532_0    defaults
utf8proc                  2.6.1                h2bbff1b_1    defaults
vc                        14.2                 h2eaa2aa_4    defaults
vc14_runtime              14.40.33810         ha82c5b3_20    conda-forge
vs2015_runtime            14.40.33810         h3bf8584_20    conda-forge
wcwidth                   0.2.5              pyhd3eb1b0_0    defaults
webdriver-manager         4.0.2                    pypi_0    pypi
webencodings              0.5.1           py310haa95532_1    defaults
websocket-client          1.8.0           py310haa95532_0    defaults
wheel                     0.43.0          py310haa95532_0    defaults
win_inet_pton             1.1.0           py310haa95532_0    defaults
winpty                    0.4.3                         4    defaults
xgboost                   2.1.0                    pypi_0    pypi
xlwings                   0.31.4          py310haa95532_0    defaults
xyzservices               2022.9.0        py310haa95532_1    defaults
xz                        5.4.6                h8cc25b3_1    defaults
yaml                      0.2.5                he774522_0    defaults
zeromq                    4.3.5                hd77b12b_0    defaults
zict                      3.0.0           py310haa95532_0    defaults
zipp                      3.17.0          py310haa95532_0    defaults
zlib                      1.2.13               h8cc25b3_1    defaults
zstd                      1.5.5                hd43e919_2    defaults

Additional information

No response