foundry-sample-scalable-rtr is a community-driven, open source project which serves as an example of an app which can be built using CrowdStrike's Foundry ecosystem.
foundry-sample-scalable-rtr is an open source project, not a CrowdStrike product. As such, it carries no formal support, expressed or implied.
Issues may be reported here and are used to track bugs, documentation and link updates, enhancement requests and security concerns.
Whenever possible, please try to format issues and questions in the Minimal, Complete, and Verifiable Example format. This format reduces "noise", allowing the community to better understand your concern, and provide you with a solution more quickly. This also reduces the likelihood of confidential environment details being accidentally shared within your post.
MCVE formatted code examples provided within issues or questions should be:
- Minimal: Provide as little as code as possible to produce the problem.
- Only provide the statements required to create an example of the issue.
- Use simple, descriptive names for functions and variables. Don't just copy your existing code.
- Do not include real data. Mock data examples to describe the format used, but do not provide real values.
- Complete: Provide all the necessary programmatic pieces to recreate the issue.
- Do not provide screenshots of code.
- Use
code blocksfor each file or snippet. Include a description with each block. - Provide all error messages received, including the complete traceback.
- Reproducible: Provide code that reliably reproduces the problem.
- Provide as much detail regarding the problem as possible.
- Test your example to make sure it produces consistent results.
To read more about MCVE format, review this post on Stack Overflow. For tips on how to properly format questions, check out the blog post by @mrocklin on crafting minimal bug reports.
In generally, CrowdStrike will support foundry-sample-scalable-rtr at only the bare minimum level and only in unusual or niche cases.
CrowdStrike will ultimately defer the support of this project to the open source community.
Depending on the root cause, there is a possibility that an identified issue exceeds the scope of this project, and may require additional investigation. A maintainer may ask you to contact the CrowdStrike technical support team directly should this occur.
There are also situations where aspects of a support concern cannot be discussed in an online forum, such as:
- customer entitlement
- data sensitivity
- environment configuration
MCVE format is designed to reduce the potential for encountering confidentiality concerns while describing your issue, but cannot speak to every scenario. If one of these concerns impacts your ability to post an issue to this repository, please contact the CrowdStrike technical support team directly making sure to highlight the concern as part of your support request.
