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More advanced information when network issues occur #42

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Sebastian-Roth opened this issue Feb 1, 2022 · 2 comments · May be fixed by #77
Open

More advanced information when network issues occur #42

Sebastian-Roth opened this issue Feb 1, 2022 · 2 comments · May be fixed by #77
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@rluzuriaga
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@Sebastian-Roth
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People keep running into the same situation with newer hardware and we need to ask the same questions all the time.

  1. Are you SURE you are using the latest kernel? Which version exactly?
  2. What network adapter do you have? PCI IDs?
  3. Is there some firmware missing your network card needs? Output of dmesg

Would be easy to add this information to the network script: https://github.com/FOGProject/fos/blob/master/Buildroot/board/FOG/FOS/rootfs_overlay/etc/init.d/S40network#L59
@rluzuriaga rluzuriaga self-assigned this Feb 10, 2023
rluzuriaga added a commit to rluzuriaga/fos that referenced this issue Jul 30, 2023
@rluzuriaga
Add debug information for network issues
1172d82 
Resolves FOGProject#42
@rluzuriaga rluzuriaga linked a pull request Jul 30, 2023 that will close this issue
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@rluzuriaga
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rluzuriaga commented Jul 30, 2023 •
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@Sebastian-Roth With all my testing, the output of dmesg does't give me any information that would be worth it.
The output of dmesg is huge so do you have any grep keywords that may help? If not, I could do something like dmesg | tail -20.

@Sebastian-Roth
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@rluzuriaga We would definitely need to use grep to find some interesting information. I think tailing the output is not worth anything. If I remember correctly a dmesg | grep -i firmware should do. This should show messages like

Direct firmware load for rtl_nic/rtl8168g-2.fw failed with error -2
eth0: unable to load firmware patch rtl_nic/rtl8168g-2.fw (-2)

Also see in the forums.

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Add debug information for network issues rluzuriaga/fos
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@rluzuriaga @Sebastian-Roth