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Troubleshooting

Kimberly Lin edited this page Feb 3, 2016 · 90 revisions

Some icons don't show up

Check the following:

  1. You don't have an old version of Font Awesome installed on your system (it may have priority) and you didn't restart your machine;
  2. [If you are serving Font Awesome from your own server] Both your font-awesome.css file and your /fonts folders are up to date;
  3. [If you are serving Font Awesome from a CDN] Your css link is up to date (Refers to #1490);
  4. You are not using plugins/extensions loading older/modified versions of Font Awesome (Refers to #1546);
  5. You are using valid HTML5 templates;
  6. Your browser's development console shows that you are loading the proper font files;
  7. Your browser's extensions are not blocking webfonts (noscript, adblockplus, etc.).

I'm developing my web app locally (file://) and icons from CDN don't show up

Please check that you are not using protocol relative urls. In that case, you should add https: in front of the CDN link.

I'm hosting fonts on my server and icons don't show up

Please check server's MIME types

Please check for CORS

For Internet Explorer, please check that you don't serve files with no-store option in Cache-control header #6454

Are you/your customers using Adblock Plus?

If "Remove Social Media Buttons" option is enabled, you will miss some brand icons. Refer to #1799 for more information.

Internet Explorer Compatibility Mode

This feature will cause some random issues with IE, so please disable it by adding the meta tag as the FIRST tag in your <head>:

<meta http-equiv="X-UA-Compatible" content="IE=edge">

(more info on #4144)

Internet Explorer 8 caveats

If you are using IE8, it's necessary to add the html5.js script like:

<!--[if lt IE 9]>
  <script src="http://cdnjs.cloudflare.com/ajax/libs/html5shiv/3.7.2/html5shiv.min.js"></script>
<![endif]-->

Note that you may still have random issues with this browser.

(more info on #954, workaround available at #954-comment)

Need a blank/empty icon?

By design, icons do not have the same width, so a blank icon is pretty useless. You should use fa-fw if you need a placeholder. If you perform database validation, allow the blank value.

Please take a look at this fiddle: http://jsfiddle.net/tagliala/7z9b557v/

(more info on #1606)

Reveal.js

According to your Font Awesome version, please add this to your stylesheets:

.reveal .fa {
  font-family: 'FontAwesome';
  font-style: normal;
}

(more info on #2131)

ie7-js

FontAwesome is not compatible with ie7-js.

(more info on #2171)

Stack icons inside Wordpress posts

Wordpress automatically adds a <br> tag at the end of the line and this will break icon stacks. Please put your html in one line or add this to your stylesheet:

.fa-stack br { display: none }

(more info on #4212)

Get TTF/OTF fonts working in IE9+

While some browsers support the TTF/OTF formats as webfonts, Internet Explorer generates an error unless the font is set to Installable Embedding mode. This behavior is reproduced when neither .woff nor .eot variants are served to IE.

(more info on #2517)

This can be remedied by setting the fsType flag in the font file to 0000, representing Installable Embedding mode, using one of the following utilities:

Using the ttembed-js npm module
npm install -g ttembed-js
ttembed-js path/to/fontawesome-webfont.ttf
ttembed-js path/to/FontAwesome.otf

or, within node.js:

var callback = function(error, oldFsType) {
    if (error) {
        console.error('Something went wrong.', error);
        return;
    }
    if (oldFsType === '0000') {
        console.log('fsType is already 0000; no action taken.');
    } else {
        console.log('fsType successfully changed from ' + oldFsType + ' to 0000.');
    }
}
var ttembed = require('ttembed-js');
ttembed({filename: './path/to/fontawesome-webfont.ttf'}, callback);
ttembed({filename: './path/to/FontAwesome.otf'}, callback);
Using the original ttembed
git clone https://github.com/hisdeedsaredust/ttembed.git
cd ttembed
make
./ttembed path/to/fontawesome-webfont.ttf path/to/FontAwesome.otf

Adobe Flash Builder

https://github.com/FortAwesome/Font-Awesome/issues/1154#issuecomment-41045407

Fonts not showing up in Phonegap application (iOs)

In Xcode select the main project file in the sidebar (at the top, blue icon) and for each item under "TARGETS" go to the "Info" tab.

Under there you should find a "Fonts provided by application" key. If it's not there it needs to be added by control-clicking (or "right-clicking") any of the existing keys and selecting "Add row". In the drop down find "Fonts provided by application" and use that. It should have the "Array" type by default, if it does not, add it.

Expand the key by clicking the arrow to the left of it.

Under you should at least see an "Item 0" key. If it doesn't have a value, double-click its "value" field and enter the name of your first font.

For every additional font you can click the "+" button next to any of the items (visible when the item is selected) to add a new row.

You also need to be sure that the font files are in your project's "Resources" folder. I believe support is limited to .otf and .ttf.

Fonts not showing up in Phonegap application (Android and Windows Phone)

https://github.com/FortAwesome/Font-Awesome/issues/3632#issuecomment-72075216

Try to remove all occurrences of ?v=4.2.0 from the @font-face property in the font-awesome.css file.

.fa-ul problem

If a general css specified list-style-image that this image is superimposed on the marker. I propose to add to the definition .fa-ul property list-style-image: none.