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The usability tests surfaced some straight-forward issues with the Schedule Downtime Form:
Mark mandatory fields
The comment field is required, but there's no obvious hint about that. Adding an Asterisk (*) to the label would be the most obvious fix for that.
Validate inputs on blur event
Test persons struggled about the error message (end time value < start time). It would be more intuitive if the validation happened before they submitted the form, e.g. after the input has been blurred. They especially struggled when there was an error message and didn't disappear after they corrected the value. There was no feedback, that the newly entered value was correct and they could only validate that by submitting the form. This is pretty frustrating with one input, but gets even worse, when there would be multiple errors.
Screen.Recording.2023-12-12.at.14.05.37.mov
The text was updated successfully, but these errors were encountered:
The usability tests surfaced some straight-forward issues with the Schedule Downtime Form:
Mark mandatory fields
The comment field is required, but there's no obvious hint about that. Adding an Asterisk (
*
) to the label would be the most obvious fix for that.Validate inputs on blur event
Test persons struggled about the error message (end time value < start time). It would be more intuitive if the validation happened before they submitted the form, e.g. after the input has been blurred. They especially struggled when there was an error message and didn't disappear after they corrected the value. There was no feedback, that the newly entered value was correct and they could only validate that by submitting the form. This is pretty frustrating with one input, but gets even worse, when there would be multiple errors.
Screen.Recording.2023-12-12.at.14.05.37.mov
The text was updated successfully, but these errors were encountered: