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"You licence is NoLicence" message #105

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AlexandreLocas opened this issue Apr 14, 2021 · 6 comments
Closed

"You licence is NoLicence" message #105

AlexandreLocas opened this issue Apr 14, 2021 · 6 comments
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release/8.9.5 Patch release

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@AlexandreLocas
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Hi, I am having this message when trying to access uSync Publisher :

image

I would like to continue evaluation of Publisher (been only 2 days since starting).

Thank you

@KevinJump
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Hi this can happen if the trial licence is created but then an element of it goes missing (e.g there is a bit in the db) - uSync then thinks there is no licence.

you could try running the licence extender code - this will generate a new 30 day trial licence.
http://clients.jumoo.co.uk/usync/uSyncCompeteTrialExtender.zip

@KevinJump
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i think this can also happen if you ugrade during a trial (because the trial key is version specific) - We will fix that for the next release

@KevinJump KevinJump added the release/8.9.5 Patch release label Apr 14, 2021
@AlexandreLocas
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Thank you for the quick answer. The licence extender solution worked.

@sekmenhuseyin
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Hi @KevinJump
I had usync installed, then I've removed it and installed usync.complete
but for now I need to use the trial version until the client buys the licenxe
however I receive this red licence error too and I can not download your extender
this is how my settings look like
image

@sekmenhuseyin
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sekmenhuseyin commented Oct 6, 2023

I think because of that I can not use the servers, they all are unavailable

image

@KevinJump
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Hi @sekmenhuseyin can you drop us a line [email protected] and we can probably issue you with a temp licence to cover you.

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