Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

How to find missing mnemonic phrase in chrome data? #19982

Open
qzl9899 opened this issue Oct 23, 2024 · 2 comments
Open

How to find missing mnemonic phrase in chrome data? #19982

qzl9899 opened this issue Oct 23, 2024 · 2 comments
Assignees

Comments

@qzl9899
Copy link

qzl9899 commented Oct 23, 2024

Hello everyone, I am currently facing a problem:

  1. I owned a Sui wallet a long time ago and used the Chrome extension. The Chrome folder is on my computer's C drive.
  2. I did not backup mnemonic words and private keys. Last November, I needed to reboot the C drive, so I migrated the entire Chrome folder to the E drive.
  3. This caused all of my plugin wallets to be unusable, resulting in the loss of my Sui wallet.
  4. Currently, I can find all the Chrome data stored on the e-drive, as well as the folder in the Sui wallet, but I don't know how to retrieve mnemonic words from these data.
    Please help me, thank you!
@geomel
Copy link
Contributor

geomel commented Oct 23, 2024

@qzl9899, please be cautious with the above comment, as there is NO official Sui or MystenLabs page at the moment that offers live support. Your issue has been assigned to a MystenLabs engineer who will review it asynchronously via this thread and, if possible, guide you toward a solution.

@MystenLabs MystenLabs deleted a comment Oct 23, 2024
@qzl9899
Copy link
Author

qzl9899 commented Oct 25, 2024

@qzl9899,请谨慎对待上述评论,因为目前没有官方 Sui 或 MystenLabs 页面提供实时支持。您的问题已分配给 MystenLabs 工程师,他将通过此线程异步审查该问题,并在可能的情况下指导您找到解决方案。

Thank you very much sir. So should I contact mamos now?

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
None yet
Projects
None yet
Development

No branches or pull requests

4 participants
@geomel @qzl9899 @mamos-mysten and others