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Context:
I’ve visited the Startup Study Group Chat around 3-5 times since the initial creation of my account a few weeks ago. Until today, I was a member of just two channels. It wasn’t that I was uninterested in joining the other channels; it’s just that I actually had no idea that they existed.
While I’ll admit that my past attempts to find those channels were half-assed at best; those failures still translated into an inability to exchange value with the micro-communities I sought, which thereby led to my inactivity as a user.
Suggestion:
The interface I'm referring to is the view you get when clicking More Channels. If the channel-navigation controls and indicators were consolidated into 2-3 objects (rather than the 6 the arrows point to), I’m guessing I would not have had this problem. Also, the default setting for this channel view should be changed from Joined to All. The user got to this view by selecting more channels, which makes it safe to assume that the user is there to discover new channels that they have not yet joined.
This is my first real contribution to a public project. I'm excited to watch Rocket Chat develop and I hope to contribute to the product in any way I can!
Cheers,
Seth
The text was updated successfully, but these errors were encountered:
Usability Feedback for More Channels view:
Context:
I’ve visited the Startup Study Group Chat around 3-5 times since the initial creation of my account a few weeks ago. Until today, I was a member of just two channels. It wasn’t that I was uninterested in joining the other channels; it’s just that I actually had no idea that they existed.
While I’ll admit that my past attempts to find those channels were half-assed at best; those failures still translated into an inability to exchange value with the micro-communities I sought, which thereby led to my inactivity as a user.
Suggestion:
The interface I'm referring to is the view you get when clicking More Channels. If the channel-navigation controls and indicators were consolidated into 2-3 objects (rather than the 6 the arrows point to), I’m guessing I would not have had this problem. Also, the default setting for this channel view should be changed from Joined to All. The user got to this view by selecting more channels, which makes it safe to assume that the user is there to discover new channels that they have not yet joined.
This is my first real contribution to a public project. I'm excited to watch Rocket Chat develop and I hope to contribute to the product in any way I can!
Cheers,
Seth
The text was updated successfully, but these errors were encountered: