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What I want to be able to do: Use a templated reply, but also customize the response.
Why? Sometimes some additional information may be useful for the requester.
Current workaround: Use a template, copy all the text, change to custom reply, paste the text, amend the text.
How I'd like this to work:
The text was updated successfully, but these errors were encountered:
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What I want to be able to do: Use a templated reply, but also customize the response.
Why? Sometimes some additional information may be useful for the requester.
Current workaround: Use a template, copy all the text, change to custom reply, paste the text, amend the text.
How I'd like this to work:
The text was updated successfully, but these errors were encountered: