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Slice error if tree support enabled #17807

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JustDimcore opened this issue Dec 28, 2023 · 2 comments
Closed

Slice error if tree support enabled #17807

JustDimcore opened this issue Dec 28, 2023 · 2 comments
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Slicing Error 💥 A crash is caused by a model or a user interaction. This needs a differnt troubleshooting approach Status: Triage This ticket requires input from someone of the Cura team Type: Bug The code does not produce the intended behavior.

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@JustDimcore
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Cura Version

5.6.0

Operating System

Windows 11

Printer

Elegoo Neptune 3 pro

Name abnormal settings

No response

Describe model location

No response

Describe your model

Sliced ok if don't use tree support

Add your .zip here ⬇️

EN3PRO_Raspberry_cap.zip
@JustDimcore JustDimcore added Slicing Error 💥 A crash is caused by a model or a user interaction. This needs a differnt troubleshooting approach Status: Triage This ticket requires input from someone of the Cura team Type: Bug The code does not produce the intended behavior. labels Dec 28, 2023
@5axes 5axes mentioned this issue Jan 3, 2024
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@Vandresc
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👋 Quick update on our side.
Your issue seems to have been resolved with this fix from our wonderful community member ThomasRahm!
(Ultimaker/CuraEngine#2002)

I'll close this issue since it's resolved, a fix should be available with the upcoming release.

Thanks again, and please let us know if you run into any other issues 💪

@HellAholic
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We made some improvements to prevent slicing fails in Cura 5.7.0 available to download now. I was able to slice your model successfully in 5.7.0. Could you test if that's the case for you as well?
You can download it here: https://github.com/Ultimaker/Cura/releases/tag/5.7.0

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Slicing Error 💥 A crash is caused by a model or a user interaction. This needs a differnt troubleshooting approach Status: Triage This ticket requires input from someone of the Cura team Type: Bug The code does not produce the intended behavior.
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@JustDimcore @HellAholic @Vandresc