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V5 OLS Manager Login Fails #66

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backpackingseries opened this issue Oct 11, 2022 · 3 comments
Open

V5 OLS Manager Login Fails #66

backpackingseries opened this issue Oct 11, 2022 · 3 comments
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enhancement New feature or request good first issue Good for newcomers Priority: Low Low priority item

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@backpackingseries
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Hi,

I installed a new Ubuntu 22.04 OLS server on Linode. After upgrading all packages and rebooting the server, I then made PHP 8.1 as the default version. At this point, I have no website on the box.

When I install OLS webserver manager by providing a username and password, it installation itself is successful and I can see the WPCD screen for it as below (username and password are masked in the screenshot):
WPCD OLS Manager Sceen Screenshot from 2022-10-11 17-19-21

But I am unable to login to the OLS manager using the set of credentials - says invalid credentials as below

OLS Manager Login Fails Screenshot from 2022-10-11 17-17-07

What could be possible reasons? Am I missing something here? Does the password field not allow certain characters - I ask because I had created a random password using Lastpass password generator.

Lastly, for such scenarios, I am not sure whether it might be a good idea to have an option to update the OLS manager password inside WPCD admin screen or simply do an uninstall and a re-install the OLS webserver manager?

File used: [wp-cloud-deploy-V5.0.0-Beta07] from WPCD account / downloads.

Kind regards,

@osidney
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osidney commented Oct 11, 2022

It is likely that the problem is special characters used, try to generate a password without special characters and see if it will work. PS: I did the test here and it worked without special characters.

@backpackingseries
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Thank you @osidney Yes, I too can confirm it works without special characters in the password.

@elindydotcom
It will help to have a note in there on the WPCD screen to specify which characters are not allowed.

Kind regards,

@elindydotcom elindydotcom added bug Something isn't working Priority: Low Low priority item good first issue Good for newcomers enhancement New feature or request and removed bug Something isn't working labels Oct 11, 2022
@elindydotcom
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Yeah, a note there is a good idea.

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Labels
enhancement New feature or request good first issue Good for newcomers Priority: Low Low priority item
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