Experience to upgrade Airbyte version should be more discoverable and easier from the UI

[johnlafleur]

Tell us about the problem you're trying to solve

It seems most users don't upgrade to the latest version (cf. https://analytics.amplitude.com/daxtarity/chart/guwgsmc?source=redirect%3A+chart+saved). For instance, after a week, only 35% of users upgraded to the latest version.
And 40% of users haven't upgraded their Airbyte version for a month, while still using it today.

Describe the solution you’d like

Make it both more visible that a new version is available and easy to upgrade.

A note here: this only concerns the open-source edition (and won't matter for the hosted solution)

┆Issue is synchronized with this Asana task by Unito

[johnlafleur]

Here's a suggestion of design for it: https://www.figma.com/file/etaOkOsnXMoKwbfhCD71kw/Web-app?node-id=24505%3A0
@cgardens

[michel-tricot]

The mockup looks good. Just setting expectation though: pressing upgrade will open the documentation.

I would be find if we make the message not dismissable or if dismissable then it comes back at least once a day

[johnlafleur]

I'm okay with once a day. I feel it's a bit pushy, but if we want to increase the conversion to upgrading, this is what needs to be done.

[marcosmarxm]

@johnlafleur what do you think to create a main page displaying => next sync scheduled, some basic analytics to the user AND a list showing when some user need to be upgrade Airbyte version and source/destination connectors? Having a main page with useful information to users can be a nice place to help interact with them. Sorry my mock whats the first I founded for free 🎨

[johnlafleur]

A home page could definitely help indeed. But it would also need a lot more time to think about as we want to display the right information there. I feel we can address the problem addressed by the issue with some first intermediary steps, before having a home page.

[johnlafleur]

In Figma, we had the idea to build a left section that could be dedicated to updates.
But I'm wondering if we shouldn't leverage a tool for that, such as https://www.getbeamer.com/
This tool could enable us to get NPS, feature upvote, etc.
And this goes beyond this simple task. I think we need to have a discussion on that topic.
Wdyt @avaidyanatha @nataliekwong ?

[avaidyanatha]

Can you clarify on this - would Beamer completely replace the updates section? I feel like we should still have a static place for all the information instead of just a pop up on releases.

[cgardens]

will move forward with the platform upgrade button on this issue(#3673). will follow up on the rest separately.

[johnlafleur]

@avaidyanatha sorry I didn't see your message. It would replace the Updates section in the web app indeed. It would included upgrade buttons that would redirect you to the upgrade section in the docs. The good thing with Beamer is that we can notify you about new features right from the app, and I suspect with Airbyte Cloud most users won't go to the docs for changelog information.

Right now, the Updates button in the left column opens https://docs.airbyte.io/operator-guides/upgrading-airbyte , which doesn't make sense.

[natikgadzhi]

@bgroff @malikdiarra should we close this? /shrug