No Pairing: Scan failed wifi networks

[brunosso]

Hi Alberto!

I'm italian and i trying to pair some MSS305 Smart Plug.

I follow all the setup, now i'm at the moment of pairing device.

I've installed the app on 3 Android Device (Android 13, Android 9)

I have the same problem. When i'm in the device pair section, no device shows, and if i force the update i receive baloon error "Scan failed wifi networks"

What can i do?

[gitgoober]

Same here. I have a recent MSS310 Samrt Plug. Looks like these will only pair via bluetooth with the official app.

[Eleven44p]

I encountered the same issue with my new Meross MSS310 smart plugs. Here’s a bit of background:

Initial Setup:

• I purchased new Meross MSS310 smart plugs.
• I set up the Meross Local Addon in Home Assistant and also installed a custom pairer app on my Android device (Samsung Galaxy Fold 3).
• At this point, I hadn't registered or installed the official Meross app, and these were my first Meross devices.

First Attempt:

• I turned on the smart plugs and ensured they were in pairing mode.
• Using the custom pairer app, I connected to the Meross Local Addon in Home Assistant. Everything seemed fine in the web UI.

Pairing Issues:

• When I tried to pair the devices with the custom pairer app, nothing was found, and I received an error message stating "Scan failed wifi networks."
• I reset the devices and tried again multiple times with no success.

Using the Official App:

• the same issue occurred—devices were not pairing.
• I initially thought the devices were faulty until I noticed an error message indicating the need to allow Nearby devices.

After allowing Nearby devices permission, the smart plugs paired and worked perfectly.

Current Issue:

I found that the permission for Nearby devices on the Pairer app was also enabled. However, this did not change anything, i.e. device discovery on Pairer app. Issue persists