"An unexpected error has occurred. Please try again." trying to buy a paid ticket

[alberanid]

Trying to pay for a ticket (on step 2), I've received the "An unexpected error has occurred. Please try again." error. Not having access to the server side, I can't debug it further (noting on the client-side).

The event is hackinbo-test, on your 'test' subdomain.

This is most probably due to some error with the sandbox Paypal REST API client ID I've used or from the buyer account (again, from the same sandbox). Maybe you don't support Paypal sandbox mode at all?

[syjer]

Hi, @alberanid .

The paypal configuration was set to

• "Enable live mode for Paypal" "on"
• sandbox keys

That's why you received the error. I've set to off the enable live mode and it seems to work as expected :)

[syjer]

Maybe it's a UI problem, when changing the value of the switch, you should save the configuration. Normally it should apply on change ?

[alberanid]

ops, my fault: I was playing with the GUI and forgot Live mode on.

I can confirm that it works correctly.

@syjer: I'm closing this issue; maybe you want to open another to improve the error message, for this case.

Thanks!