From 7405fb6ca88cbd00f71a18c90511d0549d44aa01 Mon Sep 17 00:00:00 2001 From: Jani Kraner Date: Tue, 31 Oct 2023 08:17:53 +0000 Subject: [PATCH] Update close_billable_accounts.html.md --- source/accounts/close_billable_accounts.html.md | 5 +++-- 1 file changed, 3 insertions(+), 2 deletions(-) diff --git a/source/accounts/close_billable_accounts.html.md b/source/accounts/close_billable_accounts.html.md index fbeb27f2..035bd094 100644 --- a/source/accounts/close_billable_accounts.html.md +++ b/source/accounts/close_billable_accounts.html.md @@ -33,7 +33,7 @@ A closed account: 4. Reply to the tenant confirming the date of “closure”. 5. Mark the ticket as SOLVED. 6. **For external tenants**: send an email to the GDS Business Operations PMO team inbox: , Craig Goodwin: and Humira Akuji: , with the following details: - + ``` Email subject: GOV.UK PaaS tenant account closed: [insert org name] Email text: @@ -41,4 +41,5 @@ Email text: Org name: Date org closed:" ``` -7. PMO team will pursue outstanding bills and if not paid by the tenant after 5 attempts, where it is deemed all avenues have been exhausted, they will escalate for a final decision to the PaaS Service Owner via the Delivery Manager. + +>PMO team will pursue outstanding bills and if not paid by the tenant after 5 attempts, where it is deemed all avenues have been exhausted, they will escalate for a final decision to the PaaS Service Owner via the Delivery Manager.