amazonq: Q panel is empty, "error when fetching configs" (raspberry pi + vscode.dev) #5753
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amazonq
bug
We can reproduce the issue and confirmed it is a bug.
guidance
General information and guidance, answers to FAQs, or recommended best practices/resources.
platform:web
webview
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pugpapa
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the
guidance
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Not yet, but subscribe to #2205 for future updates. |
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#5847 may fix the "remote tunnel" case. |
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This may have been fixed in Amazon Q 1.31.0, can you verify? |
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It is not. I am on 1.32 and when I click on the red box to sign in with my Builder ID, nothing happens. Is there an alternate way to authenticate? |
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Can you provide the Amazon Q logs?
Also need details on what is meant by "over the remote tunnel" specifically. Because there are many ways in vscode to use it remotely. Please say the exact steps you use to connect to vscode remote tunnel. A screenshot (with private info removed) may help. |
But nothing happens In case a process tree is helpful: I've started up the server on my Pi, and using vscode.dev (connected to my GitHub) to tunnel in. Not sure what happens on their side, but these are the docs: https://code.visualstudio.com/docs/remote/tunnels |
Try clicking it again. There is a known usability issue where if an item in the login menu is expired, it may require multiple clicks. If that doesn't work, try clicking the Q logo in the vscode sidebar, it should show a login form like this: 
If you don't see the Q logo in the sidebar, right-click on the sidebar to enable it: 
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Nothing shows up in the Q box |
justinmk3
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justinmk3
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amazonq
webview
bug
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Possibly vscode's own logs might give a hint, if you can provide those. If vscode is not showing the extension webview, that's very unusual. Does that happen with any other extensions that use webviews, on that same system? |
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I took a screen recording, take a look here: https://1drv.ms/v/s!Amsb28k2KHrZg7NTCWnPT_oaa4JjYQ?e=DmCFHE |
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Just for troubleshooting, can you try also installing AWS Toolkit (on the same system where Amazon Q is showing a blank view)? I'm wondering if Amazon Q has a bug related to its (optional) dependency on AWS Toolkit. |
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Q and toolkit are installed now. No signin screen in either. Here are the logs: |
justinmk3
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I'm going through the same situation. I also tried installing the AWS Toolkit, but no screen appears. The aws toolkit log is as follows. I deleted all other plugins. thx. |
@suminhong This suggests that http requests are failing. Can you confirm that vscode extensions can successfully make network requests? Are you behind a proxy? Please open a new issue (unless you are also using raspberry pi + vscode.dev). |
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@justinmk3 |
At least these, possibly more:
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System details (run
AWS: Aboutand/orAmazon Q: About)Question
I'm on a Raspberry Pi5 and wanting to use Amazon Q on vscode.dev to develop over the remote tunnel. Is this possible? I am able use it when I'm on the Raspberry Pi itself, but not remotely.
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