Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

"Attempt to send more than 5 emails" 403 Forbidden #1879

Open
abdessalaam opened this issue Nov 12, 2024 · 0 comments
Open

"Attempt to send more than 5 emails" 403 Forbidden #1879

abdessalaam opened this issue Nov 12, 2024 · 0 comments

Comments

@abdessalaam
Copy link

abdessalaam commented Nov 12, 2024

Describe the bug
I have an opt-in in my flow, and after the visitor signs up and email with confirmation should be sent. I have a working connection with postmark and it was working recently. However, I now get this error.
In the web browser console:

https://<my.domain.com>/api/v1/sessions/cm3ecl19l003vchubgxzajm3l/continueChat 403 (Forbidden)

in the logs:

Fail
Failed to send the reply

{
  "status": 403,
  "body": {
    "message": "Attempt to send more than 5 emails",
    "code": "FORBIDDEN",
    "data": {
      "code": "FORBIDDEN",
      "httpStatus": 403,
      "path": "continueChat"
    }
  }
}

To Reproduce
Steps to reproduce the behavior:

  • Create send email block.
  • Write custom text
  • Try the bot in live environment (as emails don't send when testing)

Expected behavior
I am not trying to send 5 emails, only 1, so I would expect my emails to be sent.

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
None yet
Projects
None yet
Development

No branches or pull requests

1 participant