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Bitwarden not offered as a passkey option when adding a Google Account to an Android device #3800

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nanomad opened this issue Aug 21, 2024 · 2 comments
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@nanomad
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nanomad commented Aug 21, 2024

Bitwarden Beta

  • I'm using the new native Bitwarden Beta app and I'm aware that legacy .NET app bugs should be reported in bitwarden/mobile

Steps To Reproduce

  1. Set up a passkey for a Google account (e.g. via browser)
  2. In Android, setup bitwarden as the default and only passkey provider
  3. In Android, add the same Google account from the settings panel

Note: this happens on the non beta version as well and it

Expected Result

  1. The system UI will prompt to use a passkey, offering BW as an option

Actual Result

  1. The system UI will prompt to use a passkey, but there's no way of using bitwarden as the passkey provider
  2. Open a browser on the same android device
  3. Go to accounts.google.com
  4. Try to login with the same google account as step 1, notice that now Bitwarden is offered as a passkey manager

Screenshots or Videos

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Additional Context

Note that that prompt seems to be handled by Google Play Services

This is quite tricky, as I almost couldn't add my google account on a new phone since it was not accepting Bitwarden as a passkey manager. Fortunately after a few failed attempts google has a fallback on the less secure password authentication

Build Version

2024.8.0

Environment Details

  • Device: multiple, android 13 and 14

Issue Tracking Info

  • I understand that work is tracked outside of Github. A PR will be linked to this issue should one be opened to address it, but Bitwarden doesn't use fields like "assigned", "milestone", or "project" to track progress.
@nanomad nanomad added the bug label Aug 21, 2024
@bitwarden-bot
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Thank you for your report! We've added this to our internal board for review.
ID: PM-11251

@cbbit
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cbbit commented Aug 22, 2024

Hi,

Thank you again for your report! It has been escalated for further investigation. If you have more information that can help us, please add it below.

Thanks!

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