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Cannot work on safari!! Monterey 12.6.1 #11073

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suibianzai opened this issue Sep 16, 2024 · 2 comments
Open
1 task

Cannot work on safari!! Monterey 12.6.1 #11073

suibianzai opened this issue Sep 16, 2024 · 2 comments
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browser Browser Extension bug

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@suibianzai
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suibianzai commented Sep 16, 2024

Steps To Reproduce

  1. Open Safari
  2. Click on Bitwarden extension icon
  3. the panel pop up and nothing shows

I tried to re-install Bitwarden from the App Store, open the app first and logged in, everything is normal here. Even chrome works normal.
截屏2024-09-16 10 47 33

But when I open safari, it just doesn't work. the same issue occurs and keeps the same page. Bitwarden just cannot be locked on safari!!! pls see the screenshot:
截屏2024-09-16 10 39 59

Expected Result

work normal on safari

Actual Result

don't know

Screenshots or Videos

No response

Additional Context

No response

Operating System

macOS

Operating System Version

MacBook Air M1, 16G, Monterey 12.6.1

Web Browser

Safari

Browser Version

15.6.1 (17613.3.9.1.16)

Build Version

2024.8.2 (29359)

Issue Tracking Info

  • I understand that work is tracked outside of Github. A PR will be linked to this issue should one be opened to address it, but Bitwarden doesn't use fields like "assigned", "milestone", or "project" to track progress.
@suibianzai suibianzai added browser Browser Extension bug labels Sep 16, 2024
@SergeantConfused
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Hi @suibianzai,

Thank you for this report. Could you please update the Safari browser and let me know if that changes anything? Please note that you can update only the browser, without updating the entire operating system, if you wish.

Thank you in advance,

@suibianzai
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Hi @suibianzai,

Thank you for this report. Could you please update the Safari browser and let me know if that changes anything? Please note that you can update only the browser, without updating the entire operating system, if you wish.

Thank you in advance,

Thank you for replying with the solution! I updated safari and it works. However, there are two annoying problems:

  1. After pressing the shortcut command+ctrl+L, it doesn't autofill
    until I click on Bitwarden logo on safari tool bar. Again, chrome is all good.
  2. This window(add a new identification/profile?) keeps pop up when I try to fill in the verification code. While in Chrome it doesn't. Any way to close it once for all?
截屏2024-09-23 20 21 30

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