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iOS password autofill doesn’t automatically show after adding passkey to a login #3311

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LawnSounds mannequin opened this issue Jun 13, 2024 · 5 comments
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bug Something isn't working

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@LawnSounds
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LawnSounds mannequin commented Jun 13, 2024

Steps To Reproduce

Add a passkey to a login in Bitwarden

Expected Result

  1. Go to any login site
  2. iOS prompts the user with the login automatically:
    IMG_3907
  3. Click the blue button
  4. iOS submits the log in

Actual Result

  1. On any logins with associated passkeys, the user needs to click on the websites password field
  2. Click on ‘Passwords’ above the keyboard
    IMG_3909
  3. Select the login in the Bitwarden popup
  4. Click on the websites login button

Screenshots or Videos

No response

Additional Context

When there is a passkey associated with a login in Bitwarden, the automatic password prompt on iOS doesn’t show.

When there is no passkeys with the login, iOS prompts with the login automatically and submits it to the website.

Operating System

iOS

Operating System Version

iOS/iPadOS 17.5.1

Device

iPhone 13 Pro/iPad Pro 12.9” 2023

Build Version

Version: 2024.5.1 (7674)

Beta

  • Using a pre-release version of the application.
@LawnSounds LawnSounds mannequin added the bug Something isn't working label Jun 13, 2024
@nice111222
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nice111222 mannequin commented Jun 14, 2024

I encountered the same problem from Version 2024.4.2 to Version 2024.6.0
IPhone 14PM IOS16.5.1

@hondaspb
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hondaspb mannequin commented Jun 16, 2024

Same here from version 2024.3.3 (7142) up to 2024.6.0 iPhone 12 iOS 17.5.1

@jtodddd
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jtodddd commented Jun 17, 2024

Hi there,

I am unable to reproduce this issue, it has been escalated for further investigation. If you have more information that can help us, please add it below.

Thanks!

@LawnSounds
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LawnSounds mannequin commented Jun 17, 2024

What kind of information/troubleshooting can we provide to help?

@vvolkgang vvolkgang transferred this issue from another repository Jun 19, 2024
@vvolkgang vvolkgang transferred this issue from another repository Jun 19, 2024
@LawnSounds
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LawnSounds commented Jun 24, 2024

The issue seems to be fixed in the new native app beta.

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