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Stopped getting ads after upgrading version #12226

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ibLeDy opened this issue Oct 20, 2020 · 4 comments
Closed

Stopped getting ads after upgrading version #12226

ibLeDy opened this issue Oct 20, 2020 · 4 comments

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@ibLeDy
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ibLeDy commented Oct 20, 2020

Description

After upgrading to the latest version of Brave Browser i stopped getting ads. It happened before, and i fixed it by fully removing Brave and all it's files from the OS, in my case i'm using Linux and APT so i ran sudo apt remove --purge brave-browser and rm -rf ~/.config/BraveSoftware/Brave-Browser to fully remove it and then sudo apt install brave-browser to install it again, and i started getting ads again. A couple days ago i upgraded to 86.1.15.75 didn't got any ads since.

Steps to Reproduce

  1. Upgrade version via APT
  2. Wait a couple days
  3. Get 0 ads

Actual result:

Expected result:

Reproduces how often:

Don't know when it started happening but i remember upgrading with every new version and getting ads without issues, that is a couple months back, maybe chromium 84 even.

Brave version (brave://version info)

Brave 1.15.75 Chromium: 86.0.4240.99 (Official Build) (64-bit)
Revision 002668237e13d38aabd6d11c2d216dd22b736ff2-refs/branch-heads/4240@{#1229}
OS Linux

Version/Channel Information:

  • Can you reproduce this issue with the current release? YES
  • Can you reproduce this issue with the beta channel? n/a
  • Can you reproduce this issue with the nightly channel? n/a

Other Additional Information:

  • Does the issue resolve itself when disabling Brave Shields? NO
  • Does the issue resolve itself when disabling Brave Rewards? NO
  • Is the issue reproducible on the latest version of Chrome? n/a

Miscellaneous Information:

Linux 5.3.0-64-generic (Ubuntu 19.10)

@mattLLVW
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Same on Fedora.
Worst is "Show Sponsored Images" still show up but don't incease BAT balance.
Here is a relevant log on startup:
[11762:11762:1020/225841.684279:ERROR:CONSOLE(1)] "Uncaught ReferenceError: brave_rewards is not defined", source: chrome://rewards/ (1)

@rebron
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rebron commented Feb 12, 2021

@ibLeDy Are you still seeing this issue on our latest 1.20.103 release?
cc: @tmancey

@tmancey
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tmancey commented Feb 12, 2021

@mattLLVW @ibLeDy would you be available for a screen-share so we can diagnose the issue, if so could you please email me direct at [email protected] with some available times (I am based in the United Kingdom) and I will send a Zoom meeting link. Thanks, Terry

@ibLeDy
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ibLeDy commented Feb 13, 2021

This issue is from a long time ago, I'm no using the same PC and I stopped using Brave a couple of months ago.
I'm thinking about trying Brave again, and although I don't think it will face the same issue, I will gather some more info if I do.

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