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The application has failed to start because its side-by-side configuration is incorrect #1444

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comodoro opened this issue Oct 6, 2018 · 5 comments

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@comodoro
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comodoro commented Oct 6, 2018

Have you searched for similar issues? Before submitting this issue, please check the open issues and add a note before logging a new issue.

Yes

Description

Brave downladed as zip archive fails to start on my Windows 10 with the above error message

Steps to Reproduce

  1. Download Brave for Windows zipped binaries from https://github.com/brave/brave-browser/releases/download/v0.56.2/brave-v0.56.2-win32-x64.zip
  2. Extract the archive and run the executable, probably should be on relatively recently installed Windows

Actual result:

Error dialog The application has failed to start because its side-by-side configuration is incorrect is shown

Expected result:

Brave should start

Reproduces how often:

Easily reproduced

Brave version (chrome://version info)

Brave 0.56.2
Brave 0.55.11

Reproducible on current release:

  • Does it reproduce on brave-browser dev/beta builds?
    Yes/Yes
  • Does it reproduce on browser-laptop?
    Cannot find browser-laptop Windows zipped executable binary

Website problems only:

N/A

Additional Information

System event log:

Activation context generation failed for "C:\Programs\brave\brave.exe". Dependent Assembly 70.0.56.2,language="*",type="win32",version="70.0.56.2" could not be found. Please use sxstrace.exe for detailed diagnosis.

No other applications behave this way on my system. To theorize, might this be a dependency issue fixable by installing some redistributable libraries? In any case, an average user should not have to do that

OS is Win10 Pro 1809 build 17763.1

@srirambv
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srirambv commented Oct 6, 2018

You need to download
BraveBrowserDevSetup32.exe or BraveBrowserDevSetup64.exe for Dev
BraveBrowserBetaSetup32.exe or BraveBrowserBetaSetup64.exe for Beta
depending on your OS (64bit or 32bit). This will download the actual setup and install it.

Even though the zip file contains executable its not the one you need to run the browser.

@srirambv srirambv closed this as completed Oct 6, 2018
@srirambv srirambv added this to the Dupe / Invalid / Not actionable milestone Oct 6, 2018
@comodoro
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comodoro commented Oct 6, 2018

I gather there is no portable version then. So the zip file is there because...?

@srirambv
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srirambv commented Oct 6, 2018

The zip file is for debug symbols. There is no portable version available now but there is an issue open for creating portable version you can track it here (#694)

@comodoro
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comodoro commented Oct 6, 2018

OK, thanks. Just in my opinion having generically named zip among releases is misleading

@vampyren
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I totally agree with @comodoro on the naming. I also downloaded thinking this is a portable version. And the error does not make any sense either.
Hoping for a portable and offline installer in the future.

@bbondy bbondy removed this from the Dupe / Invalid / Not actionable milestone May 30, 2020
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