Network Issue FAQs

[cathystoli]

Description

We receieve a fair number of bugs that are related to network issues on the users side. To help we can create an FAQ that speaks to some ways to get around firewalls etc. In the future if we have network bugs on the users side we can point to this issue

@ivirshup to add what he just helped a user with

[ivirshup]

Proxies

The issue mentioned above is dealing with proxies: #1256

Basically, telling users that they need to set these variables in their tiledb context/ config:

config = {
    "vfs.s3.proxy_host": ..., "vfs.s3.proxy_port": ...
}

And that this can manifest as a TimeOutError.

Ideally we could also point to some tiledbsoma/ tiledb docs for how to pass around contexts/ configuration and what configuration is available.

Other topics

• Eventually we may need to talk about regions
• Maybe we need to talk about anonymous access to the buckets? But this is something that cellxgene_census handles, but comes up if you try to use tiledbsoma on it directly...