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How can you extract the backup zip file to restore on another device? #19

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crankyoldgit opened this issue Jun 8, 2023 · 4 comments

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@crankyoldgit
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Using 3.2.7
I still can't transfer my 40k+ arrow scores to another device. The backup file location does not appear to be available to any app. Not that I could find at least.

The Google Drive backup doesn't appear to be working for me either.

Can you please give us instructions on how we can backup on one device and restore on another?
I've been using this program for years. I transferred backups many years ago, but have been unable to for the last couple of years.
Maybe add a option to do a custom backup to a given directory?

@roshanrai06
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@crankyoldgit Could you please provide more details about the google drive issue? The screenshot will be very helpful

@crankyoldgit
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I solved the Google Drive issue by installing the app on another device, which forced the whole Google Granting of Permissions to the cloud storage etc. Did a backup on the new device, and then the Google Drive backup stuff worked on the "original" device. You might want to add a check if it still has permissions etc, and if not, request the permissions etc.

However, I should (want to) be able to access the zip file somehow, so I can back it up (or use it for the Settings -> Backup -> Import function of the backup section on another device. e.g. If I'm using it on a different account for example.

The "Local" backup zips should be accessible to the rest of Android (when the app has appropriate permissions.) e.g. the Google "Files" app.

Previously, I was able to use a program to rsync the local backups to my own fileserver, so I could keep multiple backups.

As for how it looked (screenshot-wise) when the problem existed, it would endlessly do the yellow-ish spinning circle as it queried Google Drive looking for previous backups. Only changing Backup Location to "Internal Storage" would stop it.
If you hit "Backup Now" while the location was set to Google Drive, the "pulsing line" that indicates it was "working" would go on forever, and nothing would stop that, and it would never finish.

@Silver-Knight
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Using version 3.3.3, I was able to backup the data to Google Drive successfully, but I couldn't restore it to my new phone. The error I saw was "Invalid zip entry path: /data.db".
Screenshot_20231013-154812

I tried restoring to the old phone itself and it seemed to be working. Not sure why it doesn't work on the new phone. The old phone is Google Pixel 6 Pro and the new phone (that doesn't work) is Google Pixel 8 Pro.

@nbigaouette
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I upgraded from a Pixel 6 to a Pixel 8. The backup option was not working properly. I had the same issue shown here https://www.youtube.com/watch?v=82aFS4t-H7E

I deleted the google drive app permission, uninstalled the app from the new phone and re-installed it. It asked for permission which seems to have allowed the backup process on the old phone to work. I now see a single google drive backup file in the app from the old phone and the new phone.

Trying to import the backup on the new phone gave me the same Invalid zip entry path: /data.db error :(

This is on version 3.3.4 on both phones, installed from google play https://play.google.com/store/apps/details?id=de.dreier.mytargets

Was there any way to finish the import process?

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4 participants