diff --git a/chrome/browser/ui/app_list/app_list_service_impl.cc b/chrome/browser/ui/app_list/app_list_service_impl.cc
index 3808fee61706a..696eba71b7780 100644
--- a/chrome/browser/ui/app_list/app_list_service_impl.cc
+++ b/chrome/browser/ui/app_list/app_list_service_impl.cc
@@ -261,7 +261,7 @@ AppListServiceImpl::~AppListServiceImpl() {}
 AppListViewDelegate* AppListServiceImpl::GetViewDelegate(Profile* profile) {
   if (!view_delegate_)
     view_delegate_.reset(new AppListViewDelegate(GetControllerDelegate()));
-  view_delegate_->SetProfile(profile);
+  view_delegate_->SetProfile(profile->GetOriginalProfile());
   return view_delegate_.get();
 }
 
diff --git a/chrome/browser/ui/app_list/start_page_service_factory.cc b/chrome/browser/ui/app_list/start_page_service_factory.cc
index 95c1081e5d526..0e7c33f5fb03e 100644
--- a/chrome/browser/ui/app_list/start_page_service_factory.cc
+++ b/chrome/browser/ui/app_list/start_page_service_factory.cc
@@ -6,6 +6,7 @@
 
 #include "base/command_line.h"
 #include "chrome/browser/extensions/install_tracker_factory.h"
+#include "chrome/browser/profiles/incognito_helpers.h"
 #include "chrome/browser/profiles/profile.h"
 #include "chrome/browser/ui/app_list/start_page_service.h"
 #include "chrome/common/chrome_switches.h"
@@ -49,4 +50,10 @@ KeyedService* StartPageServiceFactory::BuildServiceInstanceFor(
   return new StartPageService(profile);
 }
 
+content::BrowserContext* StartPageServiceFactory::GetBrowserContextToUse(
+    content::BrowserContext* context) const {
+  // The start page service needs an instance in ChromeOS guest mode.
+  return chrome::GetBrowserContextRedirectedInIncognito(context);
+}
+
 }  // namespace app_list
diff --git a/chrome/browser/ui/app_list/start_page_service_factory.h b/chrome/browser/ui/app_list/start_page_service_factory.h
index 5fd304dbe6ac5..1bd8031eda3a9 100644
--- a/chrome/browser/ui/app_list/start_page_service_factory.h
+++ b/chrome/browser/ui/app_list/start_page_service_factory.h
@@ -31,6 +31,8 @@ class StartPageServiceFactory : public BrowserContextKeyedServiceFactory {
   // BrowserContextKeyedServiceFactory overrides:
   KeyedService* BuildServiceInstanceFor(
       content::BrowserContext* context) const override;
+  content::BrowserContext* GetBrowserContextToUse(
+    content::BrowserContext* context) const override;
 
   DISALLOW_COPY_AND_ASSIGN(StartPageServiceFactory);
 };