diff --git a/NEWS.md b/NEWS.md
index 345d1dfa4..4e4871310 100644
--- a/NEWS.md
+++ b/NEWS.md
@@ -1,5 +1,7 @@
 # gtsummary (development version)
 
+* Bug fix in `add_ci.tbl_svysummary()` for factor variables where order was alphabetical instead of the factor levels. (#2036)
+
 # gtsummary 2.0.3
 
 ### New Features and Functions
diff --git a/R/add_ci.R b/R/add_ci.R
index 32831da7b..0af17c2b2 100644
--- a/R/add_ci.R
+++ b/R/add_ci.R
@@ -219,7 +219,16 @@ brdg_add_ci <- function(x, pattern, statistic, include, conf.level, updated_call
         .y
       }
     ) |>
-    dplyr::bind_rows()
+    dplyr::bind_rows() %>%
+    # ensuring it appears in the original order (issue with survey data GH #2036)
+    dplyr::left_join(
+      x = x$cards$add_ci |>
+        dplyr::distinct(dplyr::pick(cards::all_ard_groups(), cards::all_ard_variables())),
+      y = .,
+      by = x$cards$add_ci |>
+        dplyr::select(cards::all_ard_groups(), cards::all_ard_variables()) |>
+        names()
+    )
 
   # format results to merge into primary table ---------------------------------
   df_prepped_for_merge <-
diff --git a/tests/testthat/test-add_ci.tbl_svysummary.R b/tests/testthat/test-add_ci.tbl_svysummary.R
index 37082c57f..bcc566aa1 100644
--- a/tests/testthat/test-add_ci.tbl_svysummary.R
+++ b/tests/testthat/test-add_ci.tbl_svysummary.R
@@ -1,5 +1,5 @@
 skip_on_cran()
-skip_if_not(is_pkg_installed(c("cardx", "survey"), reference_pkg = "gtsummary") && is_pkg_installed("broom", reference_pkg = "cardx"))
+skip_if_not(is_pkg_installed(c("cardx", "survey", "withr"), reference_pkg = "gtsummary") && is_pkg_installed("broom", reference_pkg = "cardx"))
 svy_trial <- survey::svydesign(~1, data = trial, weights = ~1)
 
 test_that("add_ci(method) with no `by`", {
@@ -740,3 +740,36 @@ test_that("add_ci() messaging for tbl_svysummary(percent)", {
     "function is meant to work with"
   )
 })
+
+test_that("add_ci.tbl_svysummary() ordering for factors", {
+  withr::local_seed(123)
+
+  # generate sample data
+  expect_error(
+    df <-
+      dplyr::tibble(factor = sample(c("A", "B", "C", NA), 100, replace = TRUE)) |>
+      dplyr::mutate(
+        factor2 = factor(factor, levels = c("C", "B", "A")),
+        factor = factor(factor),
+      ) |>
+      survey::svydesign(ids = ~ 1, data = _, weights = ~1) |>
+      tbl_svysummary(missing = "no") |>
+      add_ci() |>
+      modify_column_unhide(variable) |>
+      remove_row_type() |>
+      as.data.frame(col_label = FALSE),
+    NA
+  )
+
+  expect_equal(
+    df |>
+      dplyr::filter(variable == "factor") |>
+      dplyr::arrange(label) |>
+      dplyr::select(label, stat_0, ci_stat_0),
+    df |>
+      dplyr::filter(variable == "factor2") |>
+      dplyr::arrange(label) |>
+      dplyr::select(label, stat_0, ci_stat_0)
+  )
+})
+