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VOIP: Call notification ignores settings and interrupts ongoing calls #16356

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cap-42 opened this issue Feb 3, 2021 · 4 comments
Closed

VOIP: Call notification ignores settings and interrupts ongoing calls #16356

cap-42 opened this issue Feb 3, 2021 · 4 comments

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@cap-42
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cap-42 commented Feb 3, 2021

Description

Even with all notifications set to "ON" and the switch "Enable audible notifications for this session" turned off, the ring tone is still very much audible.
Furthermore, while in an ongoing (element 1-1) call, the ring tone noise is often much louder than the other persons voice and causes distress for both parties.

Steps to reproduce

  • set all notifications to "ON"
  • turn off switch "Enable audible notifications for this session"
  1. start a 1-1 element call
  2. have another person call you on element

Describe how what happens differs from what you expected.

  • an ongoing call should never be interrupted by a ring tone, especially not one as persistent and loud
  • there should not be any audible notification with the settings configured as abovie

Version information

  • Platform: web (in-browser)

For the web app:

  • Browser: Chromium 84.0.4147.141
  • OS: Rasbian
  • URL: app.element.io
@vchernin
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vchernin commented Feb 3, 2021

Could you see if rasbian/raspberry pi os offers a newer version of chromium and try to update it? Since chromium 84 is around 6 months out of date it's possible this issue doesn't exist on newer chromium versions.

As a side note the element team has been recently working on improving 1:1 calls so it's possible this issue is already on their radar.

@t3chguy
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t3chguy commented Feb 4, 2021

Related #15591

@cap-42
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cap-42 commented Feb 12, 2021

Even with the latest available chromium - 87.0.4280.141 - the behavior is unchanged.
Especially because the ring tone is so loud, it is very disturbing when in a call.

@SimonBrandner
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You can now set Call invitation in Notification settings to Off to disable the ringing sound, so I am going to close this.

Shout if I am missing something

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