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It seems you're not the only one to have come across this bug, as it's been reported previously. I'm going to close this issue now so we can focus on the older issue. Please watch, vote or comment on that issue if there is any additional information you can provide.
Steps to reproduce
Outcome
What did you expect?
To see files
What happened instead?
Error message. I'm not sure what I'm supposed to be checking in settings.
Operating system
Arch Linux
Application version
Element version: 1.9.7 Olm version: 3.2.8
How did you install the app?
Flatpak
Homeserver
No response
Will you send logs?
Yes
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