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Verification with Element Android not working #21021

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lampholder opened this issue Feb 10, 2022 · 4 comments
Open

Verification with Element Android not working #21021

lampholder opened this issue Feb 10, 2022 · 4 comments
Labels
A-E2EE A-E2EE-SAS-Verification O-Occasional Affects or can be seen by some users regularly or most users rarely S-Major Severely degrades major functionality or product features, with no satisfactory workaround T-Defect

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@lampholder
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Steps to reproduce

Possibly hallucinated:

I cross signed a new Desktop login with my Android phone at login (using emoji; qr code didn't seem to be offered). I believe I said that the emoji matched on both platforms, but the UX told me (very alarmingly) that the verification had failed.

Definitely occurred repeatably:

I then went into Security and Privacy on Desktop and tried to verify the current device - completed the flow successfully between Desktop and Android, but the new Desktop session was not marked as verified afterwards. Closing and opening the device mgmt UX still showed the new device being unverified.

Outcome

What did you expect?

What happened instead?

Operating system

macOS

Application version

Element Nightly version: 2022020901 Olm version: 3.2.8

How did you install the app?

Website

Homeserver

lant.uk

Will you send logs?

Yes

@kylrth
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kylrth commented May 10, 2022

I am seeing this as well. Verifying new logins from Android doesn't show them as verified on other devices, including those of other users.

@Anders429
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Just ran into this problem. Was unable to verify a desktop session using the Android app. The app showed it had verified, but all other sessions showed the verification was unsuccessful.

@PolyMeilex
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Kinda different for me but sounds similar, for me validation using android app was "successful", but the web sessions is still not validated. I used to verify sessions with the same android session in the past without a problem.

@dhjensen
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dhjensen commented Nov 1, 2024

I have the same problems on android verifying my desktop sessions and web for that matter

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Labels
A-E2EE A-E2EE-SAS-Verification O-Occasional Affects or can be seen by some users regularly or most users rarely S-Major Severely degrades major functionality or product features, with no satisfactory workaround T-Defect
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7 participants