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Cannot login anymore (stuck at spinner) #7761

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gabm opened this issue Nov 30, 2018 · 3 comments
Closed

Cannot login anymore (stuck at spinner) #7761

gabm opened this issue Nov 30, 2018 · 3 comments
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@gabm
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gabm commented Nov 30, 2018

Description

It started some days ago. Riot.im stoppped working for me in my Qutebrowser. I logged out and wanted to log in again. On my login attempt i entered my credentials and then it got stuck at the spinner.

So I decided to try Chromium for riot.im. That worked and I could continue using riot. Yesterday this stoppped working the same way. First the synchronisation didnt work anymore (couldnt send/receive any messages), then I logged out and now I'm stuck a the spinner after login.

I tried deleting cookies and cache but that doesnt seem to have any effect on both browsers... I can still use it on Android and probably any new browser...

Steps to reproduce

Obviously I can't provide any logs, the app doesnt launch anymore...

Version information

  • Platform: web (in-browser)

For the web app:

  • Browser: Chromeium 70, Qutebrowser 1.5.2
  • OS: Arch Linux
  • URL: iot.im/app
@lampholder
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Hi @gabm - sorry you're having these difficulties.

Can you confirm that your account is on the matrix.org homeserver?

@lampholder lampholder added the X-Needs-Info This issue is blocked awaiting information from the reporter label Nov 30, 2018
@gabm
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gabm commented Nov 30, 2018

yes I'm at matrix.org... @gabm:matrix.org

@gabm
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gabm commented Dec 3, 2018

interestigly it started working again... idk what happened?!

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