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Chrome's "Suggest Password" feature doesn't work on the registration page #8841

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turt2live opened this issue Feb 20, 2019 · 7 comments
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A-Registration P1 S-Minor Impairs non-critical functionality or suitable workarounds exist T-Defect

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@turt2live
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@lampholder lampholder added T-Defect ui/ux P1 S-Minor Impairs non-critical functionality or suitable workarounds exist A-Registration labels Mar 4, 2019
@MadLittleMods
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This seems like a good onboarding delight issue to make signing up easier. cc @neilisfragile

I ran into this when trying to create a test user fast.

@t3chguy
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t3chguy commented Nov 13, 2020

I don't think there is anything we can do here, the heuristic they use is not documented. Their own user docs say it doesn't always show up and the user should right click which already works in Element:

image
image

https://support.google.com/chrome/answer/7570435?co=GENIE.Platform%3DDesktop&hl=en

Tried copying the input from Trello and no luck.

From testing, it looks like it only works on Password fields which exist at the initial point.
I deleted the password field in Trello only to re-add it identically and then it no longer worked.
Given that Element is a Single Page App then it cannot make this work given the current heuristic.

@MadLittleMods
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Looking at this more, for the "Suggest password" option to show up, it needs to be a synced Chrome profile.

And my test users are using unsynced Chrome profiles which explains why I was missing this. Although those profiles can still save passwords, Chrome seems to have this conditional around the suggestion feature.

Thanks for looking into this @t3chguy! In that case, can this issue be closed? The right-click option is what I was after and was checking for. It's there, just use a synced Chrome profile which applies to everyone.

@turt2live
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this issue is hoping for the automatic suggestion of a password without manual intervention, though there's a good chance we won't be able to fix it :(

@t3chguy
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t3chguy commented Nov 13, 2020

After sleeping on it, given that I'm fairly confident we cannot make it work without manual intervention, I am closing this issue. If it magically starts to work on single page apps in the future then we can investigate whether we can join the club

@t3chguy t3chguy closed this as completed Nov 13, 2020
@turt2live
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I have visibility on a screenshot where this works in Riot, so reopening.

@turt2live turt2live reopened this Nov 13, 2020
@jryans jryans removed the Z-UI/UX label Mar 9, 2021
@t3chguy
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t3chguy commented Jun 8, 2023

Duplicate of #6353

@t3chguy t3chguy marked this as a duplicate of #6353 Jun 8, 2023
@t3chguy t3chguy closed this as completed Jun 8, 2023
@github-actions github-actions bot closed this as not planned Won't fix, can't repro, duplicate, stale Jun 8, 2023
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Labels
A-Registration P1 S-Minor Impairs non-critical functionality or suitable workarounds exist T-Defect
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