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Clarification on Banner Ad Refresh Behavior after OnBannerAdLoadFailed #3626

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alireza-sunday opened this issue Oct 7, 2024 · 1 comment
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@alireza-sunday
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[REQUIRED] Step 1: Describe your environment

  • Unity version: 2022.3.27f1
  • Google Mobile Ads Unity plugin version: v9.0.0
  • Plugin installation method: unitypackage import
  • Platform: iOS, Android

[REQUIRED] Step 2: Describe the problem

Description:

We are encountering a behavior related to banner ads and would like clarification regarding the OnBannerAdLoadFailed event. According to the documentation, this callback is triggered when a banner ad fails to load into the banner view. However, there is also a built-in refreshing mechanism for banner ads that reloads ads based on a predefined refresh rate.

Question:

When the OnBannerAdLoadFailed event is invoked, does the automatic banner ad refresh mechanism still function as expected, or do we need to manually handle the banner ad reloading process? Specifically:

If a banner ad fails to load and OnBannerAdLoadFailed is called, should we create a new instance of the banner ad and load it manually, or will the built-in refresh mechanism continue to work and handle subsequent ad loading attempts automatically?

@NVentimiglia
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@alireza-sunday

Yes, the banner refresh mechanism will function even after OnBannerAdLoadFailed.

@NVentimiglia NVentimiglia self-assigned this Oct 16, 2024
@NVentimiglia NVentimiglia added the Support General question, Installation question, or feedback. label Oct 16, 2024
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