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can't install the docker version #263

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JosePortoMonokera opened this issue Oct 21, 2024 · 1 comment
Open

can't install the docker version #263

JosePortoMonokera opened this issue Oct 21, 2024 · 1 comment

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@JosePortoMonokera
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JosePortoMonokera commented Oct 21, 2024

I can't install the Docker Compose version. Under the log of gorules-admin-1 container I have the following message:

2024-10-21 10:53:25 {"level":50,"time":1729518805364,"pid":1,"hostname":"7864bbf30c4b","name":"system","err":{"message":"self-signed certificate in certificate chain: self-signed certificate in certificate chain","name":"Error","stack":"Error: self-signed certificate in certificate chain\n at AxiosError.from (/app/main.js:100:59425)\n at RedirectableRequest.handleRequestError (/app/main.js:102:8966)\n at RedirectableRequest.emit (node:events:518:28)\n at ei. (/app/main.js:398:149870)\n at ClientRequest.emit (node:events:518:28)\n at emitErrorEvent (node:_http_client:103:11)\n at TLSSocket.socketErrorListener (node:_http_client:506:5)\n at TLSSocket.emit (node:events:518:28)\n at emitErrorNT (node:internal/streams/destroy:170:8)\n at emitErrorCloseNT (node:internal/streams/destroy:129:3)\n at process.processTicksAndRejections (node:internal/process/task_queues:90:21)\n at CE.request (/app/main.js:102:22804)\n at process.processTicksAndRejections (node:internal/process/task_queues:105:5)\ncaused by: Error: self-signed certificate in certificate chain\n at TLSSocket.onConnectSecure (node:_tls_wrap:1679:34)\n at TLSSocket.emit (node:events:518:28)\n at TLSSocket._finishInit (node:_tls_wrap:1078:8)\n at ssl.onhandshakedone (node:_tls_wrap:864:12)","config":{"transitional":{"silentJSONParsing":true,"forcedJSONParsing":true,"clarifyTimeoutError":false},"adapter":["xhr","http","fetch"],"transformRequest":[null],"transformResponse":[null],"timeout":0,"xsrfCookieName":"XSRF-TOKEN","xsrfHeaderName":"X-XSRF-TOKEN","maxContentLength":-1,"maxBodyLength":-1,"env":{},"headers":{"Accept":"application/json, text/plain, /","Content-Type":"application/json","User-Agent":"axios/1.7.2","Content-Length":"156","Accept-Encoding":"gzip, compress, deflate, br"},"baseURL":"https://portal.gorules.io/api","method":"post","url":"/environments/validate","data":"{\"licenseKey\":\"4195307a-3877-4762-8f15-XXXXXXXXXX\",\"clientDatabaseId\":\"742822669023XXXXXXXX\",\"clientOrganisationId\":\"f40630b6-38bb-4ae5-9f19-32eXXXXXXXXXX\"}","axios-retry":{"retryCount":0,"lastRequestTime":1729518805207}},"code":"SELF_SIGNED_CERT_IN_CHAIN","status":null},"msg":"failed to fetch license"}
2024-10-21 10:53:25 {"level":50,"time":1729518805367,"pid":1,"hostname":"7864bbf30c4b","name":"system","err":{"type":"Error","message":"incorrect license, failed to start the service","stack":"Error: incorrect license, failed to start the service\n at /app/main.js:110:22721\n at step (/app/main.js:110:21088)\n at Object.next (/app/main.js:110:20390)\n at database_asyncGeneratorStep (/app/main.js:110:19480)\n at _next (/app/main.js:110:19707)\n at process.processTicksAndRejections (node:internal/process/task_queues:105:5)"},"msg":"application startup error"}
2024-10-21 10:53:24 (node:1) [DEP0040] DeprecationWarning: The punycode module is deprecated. Please use a userland alternative instead.
2024-10-21 10:53:24 (Use node --trace-deprecation ... to show where the warning was created)

The license is new and is the sole change on the compose script on documentation. even DB's user and password were the same.

Any idea of what may be happening?

PS:// licenseKey, clientDatabaseID and clientOrganisationId have being tampered on purpose here for obvious reasons.

@stefan-gorules
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stefan-gorules commented Oct 23, 2024

Hi @JosePortoMonokera, this looks like an issue with the SSL Certificate while the request is being made. For some reason Docker runner is unable to communicate with https://portal.gorules.io. Are you able to do do:

curl -v https://portal.gorules.io/api/health

And post the results? Happy to take a look at this privately as it's not connected to the open source. You can reach out to [email protected].

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