Second Internal Usability Testing (IUT 2) Research Plan and Guide

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Overview

The Expunge Assist UX Research team will conduct a second round of usability testing (referred to as IUT 2) with internal volunteers from other Hack for LA teams to identify remaining major usability issues and evaluate product/feature improvements based on feedback from the first round of internal usability testing (#507).

Action Items

• Brainstorm with research team what went well/what didn't go well during the first round of usability testing to make any necessary modifications
• Collaborate with Content Lead (Sam) and Design Leads (Serena and Anita) to review Figma [Link] and identify priority features/updates for testing
• Review and revise according to updated priorities:
  • Internal Usability Testing Round 2 Research Plan
  • Research Questions and Success Metrics
  • Internal Usability Resting Round 2 Moderator Guide

Resources/Instructions

• IUT 2 Moderator Guide
• IUT 2 Research Plan
• Slide Deck with IUT2 Learning Requests from Design & Content