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SPEC-1: My-Delivery App (Demo Application for just Study Purposes)

Background

The My-Delivery app is a demo app designed to be a general-purpose food delivery platform, similar to iFood. It will allow users to browse local restaurants, place orders, and track deliveries in real time. The platform will cater to a wide audience, connecting customers with a variety of cuisines. Both restaurants and delivery personnel will have dedicated interfaces to manage their services efficiently.

Architecture Design

System Architecture

Requirements

The requirements for My-Delivery are broken down according to the MoSCoW prioritization model:

Must Have

  1. Restaurant Listings

    • A searchable, filterable list of restaurants based on location, cuisine, and ratings.
    • Restaurant profiles including details such as menus, ratings, operating hours, and contact information.

  2. Menu Items Listings

    • A searchable, filterable list of Menu Items based on category, restaurants.

  3. Restaurant Management (Admin Dashboard for Restaurants)

    • Restaurants can register and create their profiles.
    • Restaurant owners can add, modify, or remove menu items, and set prices.
    • Update product availability and business hours in real-time.

  4. Menu and Order Management

    • Customers can browse restaurant menus and add items to their carts.
    • Support for order customization (special instructions, portion sizes, etc.).

  5. Order Placement

    • Comprehensive order summary showing price breakdown, delivery fees, and time estimates.
    • Payment manually on delivery.

Should Have

  1. User Registration & Authentication

    • Users can register and log in using email or social media accounts.
    • User profile management features (name, contact information, etc.).

  2. Push Notifications

    • Real-time updates on order status and promotional offers.

  3. Promotions & Discounts

    • Allow restaurants to offer discount codes, and users to apply promo codes during checkout.

  4. Customer Support Chat

    • In-app support for customer queries and issues.

  5. Order History

    • Users can view and reorder from their past orders.

  6. Real-time Order Tracking

    • Track the order status (preparing, dispatched, delivered) with live delivery tracking via map integration.

  7. Ratings and Reviews

    • Customers can review both the restaurant and the delivery personnel.
    • Display average ratings and reviews on restaurant profiles.

  8. Delivery Person Interface

    • Dedicated app or interface for couriers to view and accept deliveries.
    • Navigation integration to assist delivery personnel in reaching destinations.

  9. Payment Service

    • System of payment service for customers with multiple payment options including credit/debit cards and Digital wallet.
    • Integration for external payment services such as PayPal

Could Have

  1. Loyalty Program

    • Reward customers for repeat orders with points or discounts.

  2. Scheduled Orders

    • Allow users to place an order for a future time or date.

Won't Have (for MVP)

  1. Table Reservations
    • Features allowing users to reserve tables at restaurants will not be included in the initial version.