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SDK not initialized #96

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hennaboy opened this issue Apr 20, 2024 · 2 comments
Open

SDK not initialized #96

hennaboy opened this issue Apr 20, 2024 · 2 comments

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@hennaboy
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Expected Behavior

Tablet and app have already started and SDK has already been initialized. Expected behaviour is that it remains initialized ready for payments

Current Behavior

The SDK loses initialization and the app has to be restarted

Steps to Reproduce

No idea happens at random

Context

Android 10 tablets. Occurance at random where the SDK says payment cannot be taken as SDK is not initialized but it has already been initialized and has already taken payments. So, for some reason the SDK is failing whilst the app is still running

  • Operating Version:
  • SDK version: 2.11.1

Failure Logs

Please include any relevant log snippets or files here.

@mfareed-pp
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mfareed-pp commented Apr 26, 2024

Hello! Please share the UserID so we can look into the logs.

@hennaboy
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hennaboy commented May 5, 2024

Hello! Please share the UserID so we can look into the logs.

UserID from where? I connect the SDK in my app using an API key

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