diff --git a/jicofo-common/src/main/kotlin/org/jitsi/jicofo/xmpp/muc/ChatRoom.kt b/jicofo-common/src/main/kotlin/org/jitsi/jicofo/xmpp/muc/ChatRoom.kt
index 76af1b6066..9e786a6111 100644
--- a/jicofo-common/src/main/kotlin/org/jitsi/jicofo/xmpp/muc/ChatRoom.kt
+++ b/jicofo-common/src/main/kotlin/org/jitsi/jicofo/xmpp/muc/ChatRoom.kt
@@ -55,6 +55,13 @@ interface ChatRoom {
     /** Whether a lobby is enabled for the room. Read from the MUC config form. */
     val lobbyEnabled: Boolean
 
+    /** Whether the visitors feature is enabled for the room. Read from the MUC config form. */
+    val visitorsEnabled: Boolean?
+
+    /** The number of participants in the room after which new endpoints should be redirected to visitors.
+     *  Read from the MUC config form. */
+    val participantsSoftLimit: Int?
+
     val debugState: OrderedJsonObject
 
     /** Returns the number of members that currently have their audio sources unmuted. */
diff --git a/jicofo-common/src/main/kotlin/org/jitsi/jicofo/xmpp/muc/ChatRoomImpl.kt b/jicofo-common/src/main/kotlin/org/jitsi/jicofo/xmpp/muc/ChatRoomImpl.kt
index 71668a6356..855cafd31f 100644
--- a/jicofo-common/src/main/kotlin/org/jitsi/jicofo/xmpp/muc/ChatRoomImpl.kt
+++ b/jicofo-common/src/main/kotlin/org/jitsi/jicofo/xmpp/muc/ChatRoomImpl.kt
@@ -140,6 +140,22 @@ class ChatRoomImpl(
             }
         }
 
+    override var visitorsEnabled: Boolean? = null
+        private set(value) {
+            if (value != field) {
+                logger.info("Visitors is now: $value")
+                field = value
+            }
+        }
+
+    override var participantsSoftLimit: Int? = null
+        private set(value) {
+            if (value != field) {
+                logger.info("ParticipantsSoftLimit is now $value.")
+                field = value
+            }
+        }
+
     private val avModerationByMediaType = ConcurrentHashMap<MediaType, AvModerationForMediaType>()
 
     /** The emitter used to fire events. */
@@ -262,6 +278,10 @@ class ChatRoomImpl(
     private fun parseConfigForm(configForm: Form) {
         lobbyEnabled =
             configForm.getField(MucConfigFormManager.MUC_ROOMCONFIG_MEMBERSONLY)?.firstValue?.toBoolean() ?: false
+        visitorsEnabled =
+            configForm.getField(MucConfigFields.VISITORS_ENABLED)?.firstValue?.toBoolean()
+        participantsSoftLimit =
+            configForm.getField(MucConfigFields.PARTICIPANTS_SOFT_LIMIT)?.firstValue?.toInt()
     }
 
     override fun leave() {
@@ -544,6 +564,8 @@ class ChatRoomImpl(
         const val MAIN_ROOM = "muc#roominfo_breakout_main_room"
         const val MEETING_ID = "muc#roominfo_meetingId"
         const val WHOIS = "muc#roomconfig_whois"
+        const val PARTICIPANTS_SOFT_LIMIT = "muc#roominfo_participantsSoftLimit"
+        const val VISITORS_ENABLED = "muc#roominfo_visitorsEnabled"
     }
 
     internal inner class MemberListener : ParticipantStatusListener {
diff --git a/jicofo/src/main/java/org/jitsi/jicofo/conference/JitsiMeetConferenceImpl.java b/jicofo/src/main/java/org/jitsi/jicofo/conference/JitsiMeetConferenceImpl.java
index e0fbc9cc76..e3c224dfea 100644
--- a/jicofo/src/main/java/org/jitsi/jicofo/conference/JitsiMeetConferenceImpl.java
+++ b/jicofo/src/main/java/org/jitsi/jicofo/conference/JitsiMeetConferenceImpl.java
@@ -1677,7 +1677,7 @@ public String redirectVisitor(boolean visitorRequested)
 
         // We don't support both visitors and a lobby. Once a lobby is enabled we don't use visitors anymore.
         ChatRoom chatRoom = this.chatRoom;
-        if (chatRoom != null && chatRoom.getLobbyEnabled())
+        if (chatRoom != null && (chatRoom.getLobbyEnabled() || Boolean.FALSE.equals(chatRoom.getVisitorsEnabled())))
         {
             return null;
         }
@@ -1688,13 +1688,19 @@ public String redirectVisitor(boolean visitorRequested)
         }
 
         long participantCount = getUserParticipantCount();
-        boolean visitorsAlreadyUsed = false;
+        boolean visitorsAlreadyUsed;
         synchronized (visitorChatRooms)
         {
             visitorsAlreadyUsed = !visitorChatRooms.isEmpty();
         }
 
-        if (visitorsAlreadyUsed || visitorRequested || participantCount >= VisitorsConfig.config.getMaxParticipants())
+        int participantsSoftLimit = VisitorsConfig.config.getMaxParticipants();
+        if (chatRoom != null && chatRoom.getParticipantsSoftLimit() != null && chatRoom.getParticipantsSoftLimit() > 0)
+        {
+            participantsSoftLimit = chatRoom.getParticipantsSoftLimit();
+        }
+
+        if (visitorsAlreadyUsed || visitorRequested || participantCount >= participantsSoftLimit)
         {
             return selectVisitorNode();
         }