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Snap app fonts don't work #88

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texasag99 opened this issue Sep 8, 2020 · 9 comments
Closed

Snap app fonts don't work #88

texasag99 opened this issue Sep 8, 2020 · 9 comments
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bug Something isn't working external-dependency This feature/bug depends on an external resource pending-response Pending for a response, if no response is obtained it will be close

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@texasag99
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I'm trying to attach a document to an email but the fonts for the attach window are all squares and unreadable. I'm running prospect email using SNAP on an Arch Linux desktop environment. I've already tried clearing out the font-cache. Is there a specific font I need to install? please help..

image

@julian-alarcon
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Please check this error with the new version available, 0.2

@ghost
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ghost commented Nov 3, 2020

I get the same issue on 0.2.0 on Manjaro as a snap. Works fine if I run via yarn or build an appimg.

WUx07Aj

@negesti
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negesti commented Feb 4, 2021

Same problem on a fres install of Fedora 33 with gnome-shell 33 both with Wayland and with X11. Worked previosly using an Fedora system that was upgraded from ~ 30 to 33

@aaronbrighton
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Also happening to me on Manjora/Arch.

@julian-alarcon
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julian-alarcon commented Jun 25, 2021

Seems to be similar to #143.

Please try the lastest pre-release https://github.com/julian-alarcon/prospect-mail/releases/tag/v0.3.0 . It has another builds (deb, rpm, pacman, appimage)

Also, can you provide the language set in your machine?

@julian-alarcon
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There is a workaround. Please use the latest beta version https://github.com/julian-alarcon/prospect-mail/releases/tag/v0.4.0-beta and use the commands below

sudo rm /var/cache/fontconfig/*
rm ~/.cache/fontconfig/*
~/snap/prospect-mail/common/.cache/
fc-cache -r

This is a reported bug in snapcraft
https://forum.snapcraft.io/t/snaps-show-squares-instead-of-fonts/18073/9
https://forum.snapcraft.io/t/snapped-app-not-loading-fonts-on-fedora-and-arch/12484/111
https://arcolinuxforum.com/viewtopic.php?t=1631

A possible fix is to use core20 as base, but it seems to be still in development in electron-builder
electron-userland/electron-builder#5257 (comment)

@julian-alarcon julian-alarcon added bug Something isn't working external-dependency This feature/bug depends on an external resource labels Dec 13, 2021
@julian-alarcon julian-alarcon pinned this issue Dec 13, 2021
@julian-alarcon
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I have the same issue in my local with the printing Dialog but not the Attach dialog.
If you have the same issue please post here the minimal information as: Operating System, Version of Prospect Mail used, package type (deb, rpm, snap, dmg, etc).

@julian-alarcon
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A new version 0.5-beta1 is available in the beta channel. Can you test it?
sudo snap refresh prospect-mail --channel=beta

@julian-alarcon julian-alarcon added the pending-response Pending for a response, if no response is obtained it will be close label Sep 19, 2023
@julian-alarcon
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Fixed updating to core: 22 by: 279ded9

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