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Gallery Thumbnail (left/right) Scroll Performance Android Chrome Sluggish and Unresponsive #21014

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markusvonplunkett opened this issue Feb 6, 2019 · 5 comments
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Component: Catalog Fixed in 2.4.x The issue has been fixed in 2.4-develop branch Issue: Clear Description Gate 2 Passed. Manual verification of the issue description passed Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed Issue: Format is valid Gate 1 Passed. Automatic verification of issue format passed Issue: Ready for Work Gate 4. Acknowledged. Issue is added to backlog and ready for development Reproduced on 2.2.x The issue has been reproduced on latest 2.2 release Reproduced on 2.3.x The issue has been reproduced on latest 2.3 release

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@markusvonplunkett
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markusvonplunkett commented Feb 6, 2019

Preconditions (*)

  1. Magento 2.2.7 and Magento 2.3 Product Gallery
  2. Product page gallery with sample data is installed on the luma theme with additional images (minimum 5+).

Steps to reproduce (*)

  1. Configure product gallery to use thumbnails on mobile.
<var name="breakpoints">
    <var name="mobile">
        <var name="conditions">
            <var name="max-width">767px</var>
        </var>
        <var name="options">
            <var name="options">
                  <var name="arrows">true</var>
                  <var name="navarrows">true</var>
                  <var name="nav">thumbs</var>
             </var>
       </var>
   </var>
</var>
  1. Navigate to a product page with more than 5 images on Chrome Android or Chrome Dev in mobile mode.
  2. Attempt to scroll through the thumbnail gallery and you will note sluggish/slow performance.

Expected result (*)

  1. Smooth responsive behaviour

Actual result (*)

  1. Sluggish and unresponsive

Additional information

  1. Video of poor performance: https://www.dropbox.com/s/fjjnxsiohgsn8mf/20190206_095707.mp4?dl=0
@magento-engcom-team
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Hi @mplunkett5. Thank you for your report.
To help us process this issue please make sure that you provided the following information:

  • Summary of the issue
  • Information on your environment
  • Steps to reproduce
  • Expected and actual results

Please make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce. To deploy vanilla Magento instance on our environment, please, add a comment to the issue:

@magento-engcom-team give me 2.3-develop instance - upcoming 2.3.x release

For more details, please, review the Magento Contributor Assistant documentation.

@mplunkett5 do you confirm that you was able to reproduce the issue on vanilla Magento instance following steps to reproduce?

  • yes
  • no

@magento-engcom-team magento-engcom-team added the Issue: Format is valid Gate 1 Passed. Automatic verification of issue format passed label Feb 6, 2019
@ghost ghost self-assigned this Feb 6, 2019
@magento-engcom-team
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magento-engcom-team commented Feb 6, 2019

Hi @engcom-backlog-nazar. Thank you for working on this issue.
In order to make sure that issue has enough information and ready for development, please read and check the following instruction: 👇

  • 1. Verify that issue has all the required information. (Preconditions, Steps to reproduce, Expected result, Actual result).

    DetailsIf the issue has a valid description, the label Issue: Format is valid will be added to the issue automatically. Please, edit issue description if needed, until label Issue: Format is valid appears.

  • 2. Verify that issue has a meaningful description and provides enough information to reproduce the issue. If the report is valid, add Issue: Clear Description label to the issue by yourself.

  • 3. Add Component: XXXXX label(s) to the ticket, indicating the components it may be related to.

  • 4. Verify that the issue is reproducible on 2.3-develop branch

    Details- Add the comment @magento-engcom-team give me 2.3-develop instance to deploy test instance on Magento infrastructure.
    - If the issue is reproducible on 2.3-develop branch, please, add the label Reproduced on 2.3.x.
    - If the issue is not reproducible, add your comment that issue is not reproducible and close the issue and stop verification process here!

  • 5. Verify that the issue is reproducible on 2.2-develop branch.

    Details- Add the comment @magento-engcom-team give me 2.2-develop instance to deploy test instance on Magento infrastructure.
    - If the issue is reproducible on 2.2-develop branch, please add the label Reproduced on 2.2.x

  • Next steps are available in case you are a member of Community Maintainers.

  • 6. Add label Issue: Confirmed once verification is complete.

  • 7. Make sure that automatic system confirms that report has been added to the backlog.

@ghost
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ghost commented Feb 6, 2019

Hi @mplunkett5
The GitHub issue tracker is intended for Magento Core technical issues only.
Please refer to the Community Forums or the Magento Stack Exchange site for advice or general discussion about this issue.

@ghost ghost closed this as completed Feb 6, 2019
@ghost ghost reopened this Feb 6, 2019
@ghost ghost added Issue: Clear Description Gate 2 Passed. Manual verification of the issue description passed Component: Catalog Reproduced on 2.3.x The issue has been reproduced on latest 2.3 release Reproduced on 2.2.x The issue has been reproduced on latest 2.2 release Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed labels Feb 6, 2019
@magento-engcom-team
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✅ Confirmed by @engcom-backlog-nazar
Thank you for verifying the issue. Based on the provided information internal tickets MAGETWO-98115, MAGETWO-98116 were created

Issue Available: @engcom-backlog-nazar, You will be automatically unassigned. Contributors/Maintainers can claim this issue to continue. To reclaim and continue work, reassign the ticket to yourself.

@magento-engcom-team magento-engcom-team added the Issue: Ready for Work Gate 4. Acknowledged. Issue is added to backlog and ready for development label Feb 6, 2019
@magento-engcom-team magento-engcom-team unassigned ghost Feb 6, 2019
@ghost ghost assigned iGerchak Dec 2, 2019
@slavvka slavvka added the Fixed in 2.4.x The issue has been fixed in 2.4-develop branch label Feb 7, 2020
@slavvka
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slavvka commented Feb 7, 2020

Hi @mplunkett5. Thank you for your report.
The issue has been fixed in #25839 by @iGerchak in 2.4-develop branch
Related commit(s):

The fix will be available with the upcoming 2.4.0 release.

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Labels
Component: Catalog Fixed in 2.4.x The issue has been fixed in 2.4-develop branch Issue: Clear Description Gate 2 Passed. Manual verification of the issue description passed Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed Issue: Format is valid Gate 1 Passed. Automatic verification of issue format passed Issue: Ready for Work Gate 4. Acknowledged. Issue is added to backlog and ready for development Reproduced on 2.2.x The issue has been reproduced on latest 2.2 release Reproduced on 2.3.x The issue has been reproduced on latest 2.3 release
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