Microsoft Azure Storage Explorer for Windows

[charleywjohnson]

Preflight Checklist

• I have installed the latest version of Storage Explorer.
• I have checked existing resources, including the troubleshooting guide and the release notes.
• I have searched for similar issues.

Storage Explorer Version

1.23.1

Regression From

No response

Architecture

x64

Storage Explorer Build Number

20220406.1

Platform

Windows

OS Version

Windows 10 21H2 Build 19044.2788

Bug Description

Unable to retrieve child resources.

Details:
{
"name": "FetchError",
"message": "request to https://oraustagstorac.file.core.windows.net/?comp=list failed, reason: self signed certificate in certificate chain",
"stack": "FetchError: request to https://oraustagstorac.file.core.windows.net/?comp=list failed, reason: self signed certificate in certificate chain\n at ClientRequest. (C:\Users\johnsoch\AppData\Local\Programs\Microsoft Azure Storage Explorer\resources\app\node_modules\se-file-extension\dist\src\index.js:2:107389)\n at ClientRequest.emit (node:events:394:28)\n at TLSSocket.socketErrorListener (node:_http_client:447:9)\n at TLSSocket.emit (node:events:394:28)\n at emitErrorNT (node:internal/streams/destroy:157:8)\n at emitErrorCloseNT (node:internal/streams/destroy:122:3)\n at processTicksAndRejections (node:internal/process/task_queues:83:21)",
"type": "system",
"errno": "SELF_SIGNED_CERT_IN_CHAIN",
"code": "SELF_SIGNED_CERT_IN_CHAIN"
}

Steps to Reproduce

1. Launch Storage Explorer
2. open storage account
3. open file shares

Actual Experience

I get a pop up which has this message:
Unable to retrieve child resources.

Details:
{
"name": "FetchError",
"message": "request to https://oraustagstorac.file.core.windows.net/?comp=list failed, reason: self signed certificate in certificate chain",
"stack": "FetchError: request to https://oraustagstorac.file.core.windows.net/?comp=list failed, reason: self signed certificate in certificate chain\n at ClientRequest. (C:\Users\johnsoch\AppData\Local\Programs\Microsoft Azure Storage Explorer\resources\app\node_modules\se-file-extension\dist\src\index.js:2:107389)\n at ClientRequest.emit (node:events:394:28)\n at TLSSocket.socketErrorListener (node:_http_client:447:9)\n at TLSSocket.emit (node:events:394:28)\n at emitErrorNT (node:internal/streams/destroy:157:8)\n at emitErrorCloseNT (node:internal/streams/destroy:122:3)\n at processTicksAndRejections (node:internal/process/task_queues:83:21)",
"type": "system",
"errno": "SELF_SIGNED_CERT_IN_CHAIN",
"code": "SELF_SIGNED_CERT_IN_CHAIN"
}

Expected Experience

I should get a list of the file shares for this account.

Additional Context

No response

[stannynuytkens]

Same issue here. Generated using OpenSSL (3.1.0), running Azurite (latest container image) in docker and connecting with Azure Storage Explorer (1.28.0) following the docs.

Linked:

• Unable to verify the first certificate error when using Docker Azure/Azurite#1073 (tried mkcert, got first cert validation error, then tried openssl per docs)
• Storage Explorer doesn't work with certs generated from dotnet dev-certs #2859

[JasonYeMSFT]

@stannynuytkens Your issue is different from the one in the original post. If you are using certs generated from dotnet dev-certs, we will be tracking the work to support it in your linked issue. If you need other kinds of help on your issue, please open a new one.

@charleywjohnson Are you using a proxy. Please follow the steps in this article to understand the error and see if you can mitigate it. https://learn.microsoft.com/en-us/azure/storage/common/storage-explorer-troubleshooting?tabs=Windows#ssl-certificate-issues

[JasonYeMSFT]

Closing due to lack of response. Please try the steps we suggested and open a new issue if you still have this problem.