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Fails to launch / complete launch #380

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odskee opened this issue Sep 14, 2019 · 4 comments
Closed

Fails to launch / complete launch #380

odskee opened this issue Sep 14, 2019 · 4 comments
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Area-Runner The PowerToys main executable Issue-Bug Something isn't working

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@odskee
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odskee commented Sep 14, 2019

Environment

Windows build number: 10.0.18362.356
PowerToys version: 0.11.0

Steps to reproduce

Install using MSI and try to launch PowerToys using any of the available shortcuts.

Expected behavior

Expecting PowerToys to open / load.

Actual behavior

My monitors flicker briefly and Task Manager shows "PowerToys Runner" as running, consuming around 6.5MB of RAM. No window opens however and there is no icon in the Notification Area. All PowerToys shortcut icons are also blank, not the one expected.

Using Windows 10 with 4 monitors - 3 are running from a GTX 970 and one is running from on-board Intel GPU. Same problem after multiple re-installs / reboots.

@enricogior
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Hi @odskee
there a similar issue here #268
We will provide a dubug build to try to figure it out.
Can you provide some information about you configuration?

  • is it a computer for personal use or is it part of a domain?
  • what language/locale are you using?
  • 3rd party antivirus?
  • 3rd party Windows shell?
  • anything else that might be significant for you configuration

Thank you.

@enricogior enricogior added Issue-Bug Something isn't working Area-Runner The PowerToys main executable labels Sep 16, 2019
@texaszman
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Also using 0.11

Powertoys Installs (i7-8700K / Insider Build 18980 vb_release 190907-1301), icon in Tray but only opens to an empty window. Non-functioning.

Uninstall, clean and reinstall - same issue. No change.

@enricogior
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Hi @texaszman
the blank settings problem is tracked in a different issue.
Please follow this instructions if you want to try a debug build that may solve your problem
#243 (comment)
Thank you.

@enricogior
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@odskee
I've prepared a debug build to help tracking this issue. If you want to give it a try, please follow the instruction I posted here #268 (comment)
To better track this problem I'll close this issue as a duplicate of #268, feel free to comment there.
Thank you.

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