WslRegisterDistribution failed with error: 0xc03a0014 during Ubuntu installation

[badeadrian]

Windows Version

Microsoft Windows [Version 10.0.22621.2361]

WSL Version

0.0.0.0

Are you using WSL 1 or WSL 2?

• WSL 2
• WSL 1

Kernel Version

Kernel version: 5.15.90.1

Distro Version

Ubuntu

Other Software

Windows Version: (e.g., Windows 10 Pro, Build 19043)
Hyper-V Status: Enabled
Disk Space: Sufficient
Virtualization: Enabled in BIOS
WSL version: 1.2.5.0
Kernel version: 5.15.90.1
WSLg version: 1.0.51
MSRDC version: 1.2.3770
Direct3D version: 1.608.2-61064218
DXCore version: 10.0.25131.1002-220531-1700.rs-onecore-base2-hyp
Windows version: 10.0.22621.2361

Repro Steps

Open PowerShell as an administrator.
Run the command wsl --install -d Ubuntu.
Wait for the installation process to begin.

Expected Behavior

I expected Ubuntu to install successfully and be usable within WSL 2. The terminal should show a message indicating that the installation was successful, and I should be able to launch Ubuntu from the Start menu or by running wsl -d Ubuntu.

Actual Behavior

The installation process starts but fails with the following error:
WslRegisterDistribution failed with error: 0xc03a0014
Error: 0xc03a0014 A virtual disk support provider for the specified file was not found.

Diagnostic Logs

WslLogs-2023-09-27_23-14-32.zip

[OneBlue]

Thank you for reporting this @badeadrian. I've added new log providers to our logging script.

Can you collect logs of a repro again so I can have a deeper look ?

/logs

[JOY]

I have the same issue today.

Ubuntu is already installed.
Launching Ubuntu...
Installing, this may take a few minutes...
WslRegisterDistribution failed with error: 0xc03a0014
Error: 0xc03a0014 A virtual disk support provider for the specified file was not found.```

[OneBlue]

@JOY: Please collect logs and share them if you can reproduce the issue /logs

[pedrolino28]

Hello! Could you please provide more logs to help us better diagnose your issue?

To collect WSL logs, download and execute collect-wsl-logs.ps1 in an administrative powershell prompt:

Invoke-WebRequest -UseBasicParsing "https://raw.githubusercontent.com/microsoft/WSL/master/diagnostics/collect-wsl-logs.ps1" -OutFile collect-wsl-logs.ps1
Set-ExecutionPolicy Bypass -Scope Process -Force
.\collect-wsl-logs.ps1

The scipt will output the path of the log file once done.

Once completed please upload the output files to this Github issue.

Click here for more info on logging

Thank you!

I have been experiencing the same issue, provided is the WslLogs. Wasn't exactly sure how I was meant to achieve reproducing it to get the logs so i assumed what I had to run the provided command to collect logs then in another terminal reproduce the issue with "wsl --install" (which from my understanding is the exact same as wsl --install -d ubuntu).
WslLogs-2024-01-24_14-29-19.zip

[neokofg]

1. Open the "Device Manager."

2. Look for "System devices."

3. Locate and enable the following devices related to virtualization:

   Microsoft Hyper-V Virtualization Infrastructure Driver
   Composite Bus Enumerator
   Microsoft Virtual Disk Enumerator
   UMBus Root Bus Enumerator
   Microsoft Virtual Network Adapter Enumerator NDIS
   Device Redirector Bus Enumerator (if applicable)

Please note that the actual names might slightly vary depending on the language localization of your Windows system (This names was translated from russian). Ensure you enable the corresponding devices related to virtualization.

[pxcnsmith]

I started having this issue today (4/15/2024) when trying to export and import Ubuntu 22.04 distributions.

Configuration:
WSL version: 2.1.5.0
Kernel version: 5.15.146.1-2
WSLg version: 1.0.60
MSRDC version: 1.2.5105
Direct3D version: 1.611.1-81528511
DXCore version: 10.0.25131.1002-220531-1700.rs-onecore-base2-hyp
Windows version: 10.0.19045.4170

Seems I can now no longer install any online distribution. In looking at all of the related items / issues I see that Microsoft Virtual Disk Enumerator is displayed in my system as disabled and when I try to enable it indicates another service is disabling this one. Feels like this is related to no longer being able to create a distribution under WSL2.

I have un-register Ubuntu and un-installed Ubuntu 22.04 and other versions that I have since tried to install. Also tried 'remove data' and 'repair' options for WSL in add / remove programs before re-starting WSL2 in administrative powershell. Not sure what the next troubleshooting step is.

Log file attached

WslLogs-2024-04-15_11-58-35.zip

[charvlex]

Any solutions?