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Description:
If starting but not completing the reporting process of a video (i.e. report the video but don’t submit feedback so as the “Tell us more” button is displayed on the thumbnail), once the inline playback feature activates on hovering over the video, the reporting process does not pick up from where it was started i.e. the “Tell us more” button should have been displayed on the popped out video thumbnail and the feedback submission process should have continued.
Instead, once the video thumbnail pops out, the entire reporting process is started anew – Report button is displayed, clicking it will bring up the feedback overlay, etc.
Furthermore, inspecting the collected data revealed that the video has been reported twice. One without feedback submission (from when the video was reported in the normal thumbnail state) and once with feedback submission (from when the video was reported in the popped out state of the thumbnail).
NOTE:
If the user completes the entire reporting process (reporting and feedback submission) from the normal state of the thumbnail and the “Thank you for your submission” label is displayed, this label is also displayed on the popped out state of the thumbnail as well and thus the video cannot be reported again from that state.
Steps to reproduce:
Install the extension (v. 2.0.6) (via about:debugging) and complete onboarding.
Note: In my particular case the “Tell us more” button feature was active
Go to the YT homepage and quickly report any video before the YT inline playback activates and pops out the video.
Once the feedback overlay is displayed, do not submit feedback and close the overlay.
Notice that the “Tell us more” button is displayed on the video thumbnail signaling that the reporting process is in progress.
Hover over the video so as the inline playback feature activates.
Notice that the reporting button is displayed instead of the “Tell us more” button.
Report the video and submit feedback from this inline playback state
Notice the “Thank you for your submission” label is displayed on both states of the video thumbnail – normal thumbnail and inline playback state.
Check the collected data and notice that the video has been reported twice – once without feedback submission (from when the video was reported in the normal thumbnail state) and once with feedback submission (from when the video was reported in the popped out state of the thumbnail).
Actual:
The reporting process is interrupted and started anew once the video thumbnail pops out as part of the inline playback feature.
Expected:
The reporting process should pick up from where it was left off.
2022-02-25_11h21_07.mp4
The text was updated successfully, but these errors were encountered:
Description:
If starting but not completing the reporting process of a video (i.e. report the video but don’t submit feedback so as the “Tell us more” button is displayed on the thumbnail), once the inline playback feature activates on hovering over the video, the reporting process does not pick up from where it was started i.e. the “Tell us more” button should have been displayed on the popped out video thumbnail and the feedback submission process should have continued.
Instead, once the video thumbnail pops out, the entire reporting process is started anew – Report button is displayed, clicking it will bring up the feedback overlay, etc.
Furthermore, inspecting the collected data revealed that the video has been reported twice. One without feedback submission (from when the video was reported in the normal thumbnail state) and once with feedback submission (from when the video was reported in the popped out state of the thumbnail).
NOTE:
If the user completes the entire reporting process (reporting and feedback submission) from the normal state of the thumbnail and the “Thank you for your submission” label is displayed, this label is also displayed on the popped out state of the thumbnail as well and thus the video cannot be reported again from that state.
Steps to reproduce:
Note: In my particular case the “Tell us more” button feature was active
Actual:
The reporting process is interrupted and started anew once the video thumbnail pops out as part of the inline playback feature.
Expected:
The reporting process should pick up from where it was left off.
2022-02-25_11h21_07.mp4
The text was updated successfully, but these errors were encountered: