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[Bug]: 502 error on manual approval for larger files #15033

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ioanarusiczki opened this issue Sep 19, 2024 · 2 comments
Open
1 task done

[Bug]: 502 error on manual approval for larger files #15033

ioanarusiczki opened this issue Sep 19, 2024 · 2 comments
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@ioanarusiczki
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ioanarusiczki commented Sep 19, 2024

What happened?

This was intermittent and checked it for -stage before Fastly. But now I can reproduce it at all attempts, it's the manual approval of a larger file (>40MB)

at approval

What did you expect to happen?

Version is approved , but the error is displayed instead of the reviewer page.

Is there an existing issue for this?

  • I have searched the existing issues

┆Issue is synchronized with this Jira Task

@diox
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diox commented Sep 19, 2024

Shouldn't be tied to Fastly, since reviewers domain is not behind a CDN. That's a synchronous request which can take a while for large files (need to wait for autograph, grabbing the signed content, move it on storage), it certainly shouldn't fail though...

@diox
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diox commented Sep 24, 2024

@ioanarusiczki could you try with more files on dev & stage and report back ? With the URLs that failed please.

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