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app.py
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app.py
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#!/usr/bin/env python
# -*- coding: utf8 -*-
import os
import sys
import json
import requests
from flask import Flask, request
import globalVar
from utils import db
app = Flask(__name__)
@app.route('/', methods=['GET'])
def verify():
# when the endpoint is registered as a webhook, it must echo back
# the 'hub.challenge' value it receives in the query arguments
if request.args.get("hub.mode") == "subscribe" and request.args.get("hub.challenge"):
if not request.args.get("hub.verify_token") == os.environ["VERIFY_TOKEN"]:
return "Verification token mismatch", 403
return request.args["hub.challenge"], 200
return "Hello world", 200
# process received messages
@app.route('/', methods=['POST'])
def webhook():
#db.clear()
db.create()
#log( db.showAll())
USER = ""
QUESTION = ""
# endpoint for processing incoming messaging events
data = request.get_json()
#log(data) # you may not want to log every incoming message in production, but it's good for testing
if data["object"] == "page":
for entry in data["entry"]:
for messaging_event in entry["messaging"]:
log("---------- INCOMING MESSAGE: -----------")
log(messaging_event)
if messaging_event.get("message"): # someone sent us a message
sender_id = messaging_event["sender"]["id"] # the facebook ID of the person sending you the message
message_text = messaging_event["message"]["text"] # the message's text
recipient_id = messaging_event["recipient"]["id"] # the recipient's ID, which should be your page's facebook ID
USER = db.identifyUser( sender_id )
QUESTION = db.questionUser( sender_id )
if (message_text == "RESET" or message_text == "START" or message_text == "STOP"):
if message_text == "STOP":
pair_id = db.findMatchingId( sender_id )
if message_text == "STOP" and USER == "CLIENT" and pair_id:
send_message(pair_id, "The conversation has been ended. Thank you for your help.\nYou are on standby until next client contacts for help.")
send_message(sender_id, "The conversation has been ended. Thank you for using Trevor. Type RESET to ask another question.")
send_rating(sender_id)
db.unpair( sender_id, pair_id )
db.updateLawyerQuestion("WAITITNG")
pair_id = db.findMatchingId( sender_id )
while pair_id == None and db.questionUser( pair_id ) != "DONE" :
pair_id = db.findMatchingId( sender_id )
if pair_id != None and db.questionUser( pair_id ) == "DONE" :
log( pair_id )
db.updateLawyerQuestion("DONE")
send_message( pair_id, "You have been connected to a legal advisor. \n\nThis is the information he or she has provided:\nName: %s \nState: %s\n Below is his or her answer."%( db.getLawyerName( sender_id ), db.getLawyerState( sender_id ) ) )
send_message( sender_id, "You have been connected to a client. \n\nThis is the information your client has provided:\nAge: %d \nState: %s \nTopic: %s \nBelow is his or her inquiry"%( db.getClientAge( pair_id ), db.getClientState( pair_id ), db.getClientTopic(pair_id) ))
elif message_text == "STOP" and USER == "LAWYER" and pair_id:
send_message(sender_id, "The conversation has been ended. Thank you for your help.\nYou are on standby until next client contacts for help.")
send_message(pair_id, "The conversation has been ended. Thank you for using Trevor.")
send_rating(pair_id)
db.unpair( pair_id, sender_id )
db.updateLawyerQuestion("WAITITNG")
pair_id = db.findMatchingId( sender_id )
while pair_id == None and db.questionUser( pair_id ) != "DONE" :
pair_id = db.findMatchingId( sender_id )
if pair_id != None and db.questionUser( pair_id ) == "DONE" :
log( pair_id )
db.updateLawyerQuestion("DONE")
send_message( pair_id, "You have been connected to a legal advisor. \n\nThis is the information he or she has provided:\nName: %s \nState: %s\n Below is his or her answer."%( db.getLawyerName( sender_id ), db.getLawyerState( sender_id ) ) )
send_message( sender_id, "You have been connected to a client. \n\nThis is the information your client has provided:\nAge: %d \nState: %s \nTopic: %s \nBelow is his or her inquiry"%( db.getClientAge( pair_id ), db.getClientState( pair_id ), db.getClientTopic(pair_id) ))
else:
USER = ""
QUESTION = ""
db.removeId( sender_id )
send_start(sender_id) # VOLUNTEER OR CLIENT?
elif message_text == "HELP":
send_message(sender_id, "Type STOP to end conversation.")
send_message(sender_id, "Type RESET to restart.")
log("-------USER: " + USER)
log("-------QUESTION: " + QUESTION)
if USER == "CLIENT":
if QUESTION == "AGE":
send_message(sender_id, "received " + message_text)
if message_text != "SKIP":
db.updateClientAge(sender_id, int( message_text ) )
db.updateClientQuestion(sender_id, "STATE")
send_message(sender_id, "(OPTIONAL - for your legal advisor to better understand your case) \nEnter in your state (eg. NY) or enter SKIP:") #send_message("Enter in the initials of your state (eg: NY or PA) OR enter SKIP:")
# save message_text as STATE
QUESTION = "STATE"
elif QUESTION == "STATE":
send_message(sender_id, "received " + message_text)
if message_text != "SKIP":
db.updateClientState( sender_id, message_text)
db.updateClientQuestion(sender_id, "DONE")
send_message(sender_id, "We will connect you to your volunteer legal advisor shortly.")
pair_id = db.findMatchingId( sender_id )
while pair_id == None and db.questionUser( pair_id ) != "DONE" :
pair_id = db.findMatchingId( sender_id )
if pair_id != None and db.questionUser( pair_id ) == "DONE" :
log( pair_id )
#send_message( pair_id, "Legal adivisor and client connection established. \n\nThis is the information he or she has provided:\nName: %s \nState: %s\n Below is his or her answer."%( db.getLawyerName( pair_id ), db.getLawyerState( pair_id ) ) )
send_message( sender_id, "You have been connected to a legal advisor. \n\nThis is the information he or she has provided:\nName: %s \nState: %s\n Below is his or her answer."%( db.getLawyerName( pair_id ), db.getLawyerState( pair_id ) ) )
send_message( pair_id, "You have been connected to a client. \n\nThis is the information your client has provided:\nAge: %d \nState: %s \nTopic: %s \nBelow is his or her inquiry"%( db.getClientAge( sender_id ), db.getClientState( sender_id ), db.getClientTopic(sender_id) ))
elif QUESTION == "DONE":
#send_message( sender_id, "handshake betch")
pair_id = db.findMatchingId( sender_id )
send_message( pair_id, message_text )
# save message_text as STATE
elif USER == "VOLUNTEER":
if QUESTION == "NAME":
send_message(sender_id, "received " + message_text)
if message_text != "SKIP":
db.updateLawyerName(sender_id, message_text )
db.updateLawyerQuestion(sender_id, "STATE")
send_message(sender_id, "(Enter in your state (eg. NY) or enter SKIP:") #send_message("Enter in the initials of your state (eg: NY or PA) OR enter SKIP:")
# save message_text as STATE
QUESTION = "STATE"
elif QUESTION == "STATE":
send_message(sender_id, "received " + message_text)
if message_text != "SKIP":
db.updateLawyerState( sender_id, message_text)
db.updateLawyerQuestion(sender_id, "DONE")
send_message(sender_id, "You will be contacted by a client shortly.")
pair_id = db.findMatchingId( sender_id )
while pair_id == None and db.questionUser( pair_id ) != "DONE" :
pair_id = db.findMatchingId( sender_id )
if pair_id != None and db.questionUser( pair_id ) == "DONE" :
log( pair_id )
send_message( pair_id, "You have been connected to a legal advisor. \n\nThis is the information he or she has provided:\nName: %s \nState: %s\n Below is his or her answer."%( db.getLawyerName( sender_id ), db.getLawyerState( sender_id ) ) )
send_message( sender_id, "You have been connected to a client. \n\nThis is the information your client has provided:\nAge: %d \nState: %s \nTopic: %s \nBelow is his or her inquiry"%( db.getClientAge( pair_id ), db.getClientState( pair_id ), db.getClientTopic(pair_id) ))
elif QUESTION == "DONE":
#send_message( sender_id, "second handshake betch")
pair_id = db.findMatchingId( sender_id )
send_message( pair_id, message_text )
else:
log("----------- MESSAGE NOT CAUGHT -----------")
'''
if( db.findMatchingId( sender_id ) != None ):
new_recipient_id = findMatchingId( sender_id )
send_message( new_recipient_id, message_text )
else:
send_message( sender_id, "Are you a lawyer or client?")
'''
# respond
if messaging_event.get("delivery"): # delivery confirmation
pass
if messaging_event.get("optin"): # optin confirmation
pass
if messaging_event.get("postback"): # user clicked/tapped "postback" button in earlier message
sender_id = messaging_event["sender"]["id"]
action = messaging_event["postback"]["payload"]
log("------- BUTTON PRESSED: " + action)
if action == "VOLUNTEER":
USER = "VOLUNTEER"
#send_message(sender_id, "You are a volunteer")
tempDict = { }
tempDict['id'] = sender_id
tempDict['name'] = 'N/A'
tempDict['currState'] = 'N/A'
db.addLawyer( tempDict )
db.updateLawyerQuestion( sender_id, "NAME" )
send_message( sender_id, "Enter in your name:")
elif action == "CLIENT":
USER = "CLIENT"
#send_message(sender_id, "You are a client")
tempDict = { }
tempDict['id'] = sender_id
tempDict['focus'] = 'N/A'
tempDict['currState'] = 'N/A'
tempDict['age'] = 0
#db.addClient( {'id':sender_id, 'age' : 0, 'focus' : 'N/A', 'currState' : 'N/A'} )
db.addClient( tempDict )
send_categories(sender_id)
elif action == "IMMIGRATION_LAW" or action == "CITIZENSHIP" or action == "VISA":
db.updateClientFocus( sender_id, action )
log( db.questionUser( sender_id ) )
db.updateClientQuestion(sender_id, "AGE" )
send_message(sender_id, "(OPTIONAL - for your legal advisor to better understand your case) \nEnter in your age OR enter SKIP:")
return "ok", 200
# BOTH: VOLUNTEER OR CLIENT?
def send_start(recipient_id):
#log("sending message to {recipient}: {text}".format(recipient=recipient_id), text="Hello, I'm Trevor. Would you like to volunteer your legal services or ask a legal question?")
params = {
"access_token": os.environ["PAGE_ACCESS_TOKEN"]
}
headers = {
"Content-Type": "application/json"
}
data = json.dumps({
"recipient": {
"id": recipient_id
},
"message":{
"attachment":{
"type":"template",
"payload":{
"template_type":"button",
"text":"Hello, I'm Trevor. Would you like to volunteer your legal services or ask a legal question?",
"buttons":[
{
"type":"postback",
"title":"Volunteer",
"payload":"VOLUNTEER"
},
{
"type":"postback",
"title":"Ask Question",
"payload":"CLIENT"
}
]
}
}
}
})
#log("<-------DATA")
log(data)
r = requests.post("https://graph.facebook.com/v2.6/me/messages", params=params, headers=headers, data=data)
if r.status_code != 200:
log(r.status_code)
log(r.text)
# CLIENT: 4 CATEGORIES
def send_categories(recipient_id):
#log("sending message to {recipient}: {text}".format(recipient=recipient_id), text="Hello, I'm Trevor. Would you like to volunteer your legal services or ask a legal question?")
params = {
"access_token": os.environ["PAGE_ACCESS_TOKEN"]
}
headers = {
"Content-Type": "application/json"
}
data = json.dumps({
"recipient": {
"id": recipient_id
},
"message":{
"attachment":{
"type":"template",
"payload":{
"template_type":"button",
"text":"Choose a category that best suits your question:",
"buttons":[
{
"type":"postback",
"title":"Immigration Law",
"payload":"IMMIGRATION_LAW"
},
{
"type":"postback",
"title":"Citizenship",
"payload":"CITIZENSHIP"
},
{
"type":"postback",
"title":"VISA",
"payload":"VISA"
}
]
}
}
}
})
log(data)
#log( USER )
#log( QUESTION )
r = requests.post("https://graph.facebook.com/v2.6/me/messages", params=params, headers=headers, data=data)
if r.status_code != 200:
log(r.status_code)
log(r.text)
def send_rating(recipient_id):
#log("sending message to {recipient}: {text}".format(recipient=recipient_id), text="Hello, I'm Trevor. Would you like to volunteer your legal services or ask a legal question?")
params = {
"access_token": os.environ["PAGE_ACCESS_TOKEN"]
}
headers = {
"Content-Type": "application/json"
}
data = json.dumps({
"recipient": {
"id": recipient_id
},
"message":{
"attachment":{
"type":"template",
"payload":{
"template_type":"button",
"text":"Please rate the legal help you've received. This helps better our quality of legal advisors.",
"buttons":[
{
"type":"postback",
"title":"★★★★★",
"payload":"5"
},
{
"type":"postback",
"title":"★★★",
"payload":"3"
},
{
"type":"postback",
"title":"★",
"payload":"1"
}
]
}
}
}
})
log(data)
#log( USER )
#log( QUESTION )
r = requests.post("https://graph.facebook.com/v2.6/me/messages", params=params, headers=headers, data=data)
if r.status_code != 200:
log(r.status_code)
log(r.text)
# GENERAL: message
def send_message(recipient_id, message_text):
log("sending message to {recipient}: {text}".format(recipient=recipient_id, text=message_text))
params = {
"access_token": os.environ["PAGE_ACCESS_TOKEN"]
}
headers = {
"Content-Type": "application/json"
}
data = json.dumps({
"recipient": {
"id": recipient_id
},
"message": {
"text": message_text,
}
})
r = requests.post("https://graph.facebook.com/v2.6/me/messages", params=params, headers=headers, data=data)
if r.status_code != 200:
log(r.status_code)
log(r.text)
def log(message): # simple wrapper for logging to stdout on heroku
print str(message)
sys.stdout.flush()
if __name__ == '__main__':
app.run(debug=True)